People Matter

Senior Product Manager - Telco



Bengaluru, Karnataka, India
Posted on Wednesday, June 26, 2024

Say hello to possibilities.

It’s not everyday that you consider starting a new career challenge.

We’re RingCentral, a global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.

We’re a $2 billion company that’s growing at 30+% annually and we’re expanding our Solutions Engineering Team to make sure we stay ahead of the competition.

We’re currently looking for: Senior Product Manager, Applications

This position assumes close work with development teams, RnD department. A successful candidate will be required to collect and work out the requirements for projects within the existing product line, managing the development teams from the product side, and track implementation accordingly. Participate in developing RingCentral’s PBX & Platform capabilities. This team is responsible for helping RingCentral extend it’s core services in a modern services architecture. This team is responsible for ensuring RingCentral services are built and designed to support: multiple internal product lines, 3rd Party ISVs who may build solutions on our platform, and customers who may wish to extend and customize their RingCentral service.


As a Senior Product Manager in a Scrum-based software development process, you will be responsible for:

  • Identify, work through, and prioritize requirements for new product features.

  • Wrap up requirements in User Stories and technical tasks organized in a ranked list (product backlog).

  • Creating Acceptance Criteria and validating the result on Sprint demos.

  • Managing the sprint's scope.

  • Managing the upcoming release’s scopes.

  • Promptly resolving all the issues related to the clarification and adaptation of requirements.

  • Continuously and proactively interact with internal and external stakeholders as well as with different development teams when working with requirements and dependencies.

  • Coach junior staffs when necessary


  • 5+ years of working experience as a Product Manager or Product Owner role. Should have worked in some projects related to the development of customer facing applications including web, mobile, and desktop.

  • Experience in working with a scrum team distributed across multiple geographies

  • Excellent analytical & communication skills.

  • Ability to quickly find and assimilate new information.

  • Excellent presentation skills, ability to effectively convey information verbally and graphically.

  • Upper-intermediate spoken and written English (we have constant communication with teams and stakeholders all over the World).

  • Excellent understanding of software development processes for server-based services.

  • An understanding of Open Platforms & 3rd Party Developer Ecosystems

  • A working understanding of designing for different API methodologies e.g. REST, Webhooks, etc..

  • Bonus for having designed solutions for millions of API calls previously

  • Bonus for having worked on maintaining and publishing API specs and references previously

What we offer:

  • Mediclaim Benefits

  • Paid Holidays

  • Casual/Sick Leave

  • Privilege Leave

  • Bereavement Leave

  • Maternity Leave

  • Paternity Leave

  • Wellness Coaching

  • Employee Referral Bonus

  • Professional Development Allowances

  • Night Shift Allowances

RingCentral’s Engineering team works on high-complexity projects that set the standard for performance and reliability at massive scale. What kind of scale? Millions of users today and hundreds of millions tomorrow. This is your chance to help imagine, develop and deliver products that raise the technological bar, and power human connections. If you’re a talented, ambitious, creative thinker, RingCentral is the perfect environment to join a world class team and bring your ideas to life.

RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.