People Matter

Salesforce Solutions Architect (Full Time; Multiple Openings)



IT, Sales & Business Development
Belmont, CA, USA
Posted on Sunday, June 9, 2024

Say hello to possibilities.

It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re the $2 billion global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction— giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.

This is where you and your skills come in. We’re currently looking for: Responsible for designing, building, and maintaining solutions throughout RingCentral's multi-platform corporate environment.

To succeed in this role you must meet the following requirements:

  • Engaging internal business stakeholders to understand desired business outcomes and define success criteria

  • Leading discovery and requirements refinement sessions to uncover customers' business, functional, and technological requirements for Partner Capability; Synthesizing requirements to create clear and comprehensive user stories

  • Identifying and articulating to customer stakeholders and IT stakeholders the value of recommended solution design

  • Designing elegant, innovative Salesforce solutions involving: configuration of Salesforce, creation and refinement of complex data models, external integration, business process automation, and other standard and custom functionality

  • Working with the Project Manager to manage a project to scope for being deployed to the corporate environment

  • Working closely with other teams to understand and mitigate issues to support highly available, redundant, resilient systems and services

  • Communicating, presenting, and evangelizing best practices across engineering and IT teams

Desired Qualifications:

  • U.S. Master’s degree in Computer Science, Aerospace Engineering or a related field, or foreign equivalent, plus two (2) years of related experience, or U.S. Bachelor’s degree or equivalent in Computer Science, Aerospace Engineering or a related field plus five (5) years of related experience, is required.

  • Experience with Salesforce platform design, Salesforce Sales, Service Cloud, Salesforce Lightning, Salesforce APEX, Apex Triggers, Batch, Lightning Web Components (LWC), Visualforce, SOQL, Ant, Migration, SOAP, REST, Webservices, XML, JSON, JMS, and SOA is required.

What we offer:

  • Comprehensive medical, dental, vision, disability, life insurance

  • Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits

  • 401K match and ESPP

  • Paid time off and paid sick leave

  • Wellness programs including 1:1 coaching and meditation guidance

  • Paid parental and pregnancy leave and new parent gift boxes

  • Family-forming benefits (IVF, Preservation, Adoption etc.)

  • Emergency backup care (Child/Adult/Pets)

  • Parental support for children with developmental and learning disabilities

  • Pet insurance

  • Employee Assistance Program (EAP) with counseling sessions available 24/7

  • Free legal services that provide legal advice, document creation and estate planning

  • Employee bonus referral program

  • Student loan refinancing assistance

  • Employee perks and discounts program

RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video PhoneTM (MVPTM) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

This posting is pursuant to and is in compliance with the applicable federal rules of the U.S. Department of Labor regulations. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience. We hire for this role frequently. There is no application deadline for this role.