People Matter

Regional Partner Manager

RingCentral

RingCentral

Operations
Multiple locations
Posted on Friday, June 7, 2024

Say hello to opportunities.

It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers.

RingSense AI is our proprietary AI solution. It’s designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions.

This is where you and your skills come in. We’re currently looking for: A Regional Partner Managers that thrive in a fast-paced, cutting edge, technology-driven environment. This person will be responsible for working with existing channel partners and actively looking for opportunities to recruit and expand our channel by adding valuable new partnerships. Leverage your ability to train, mentor and develop partners in order to win business in a growing and exciting industry. You will work with a rapidly expanding channel business and create strong pipelines of new partnerships for RingCentral's continued success in the market.

To succeed in this role you must have experience in:

The most critical qualifications for a RingCentral Regional Partner Manager is that you have a proven track record of success, a verifiable history of exceeding sales goals, and the aptitude and attitude to make a difference in a fun, fast paced environment.

Desired Qualifications:

  • Manage Partners in a designated territory to help them succeed in selling RingCentral to prospective customers

  • Assist and train Partners to sell RingCentral via phone, email and/or RC Meetings

  • Manage relationship of Partner and Subject Matter Expert to ensure success of sales opportunities

  • Collaborate with Channel Support Team on Partner escalation requests

  • Assist Partners with the schedule of implementations after closing a sale

  • Provide Partners guidance in use of Partner Support

  • On-board Partners by teaching the sales process and familiarizing them with all the success tools provided including the Partner Portal

  • Maintain an updated pipeline by holding Partner pipeline calls and meetings

  • Monitor and appropriately resolve partner escalations

  • Drive Partner attendance to Partner Academy and other designated events

  • Enable partners to host in market lead generation events

  • Enable partners to Think RingCentral First

  • 80% of time is spent in the field at partner's offices

  • Bachelor's degree or equivalent military and/or work experience

What we offer:

  • Comprehensive medical, dental, vision, disability, life insurance

  • Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits

  • 401K match and ESPP

  • Paid time off and paid sick leave

  • Wellness programs including 1:1 coaching and meditation guidance

  • Paid parental and pregnancy leave and new parent gift boxes

  • Family-forming benefits (IVF, Preservation, Adoption etc.)

  • Emergency backup care (Child/Adult/Pets)

  • Pet insurance and Pet Telehealth

  • Employee Assistance Program (EAP) with counseling sessions available 24/7

  • Free legal services that provide legal advice, document creation and estate planning

  • Employee bonus referral program

  • Student loan refinancing assistance

  • Employee perks and discounts program

RingCentral’s Partner team crafts, builds and collaborates with our partners to evolve our programs and deliver the best possible outcomes for our partners, teams and company. That’s why RingCentral is the leading global cloud-based communications provider because we’re not just selling solutions; we’re changing the nature of communications. That’s why we’re the largest and fastest-growing pure-play provider in our space.

RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you.

If you are hired in New York, or Connecticut, the compensation range for this position is between $144,550 and $206,500 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience.

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