People Matter

US Senior Technical Recruiter



IT, People & HR
Manila, Philippines
Posted on Thursday, June 6, 2024

Say hello to opportunities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the RingCentral account (RingCentral).

It’s not everyday that you consider starting a new career. We’re Acquire BPO, and we’re happy that someone as talented as you is considering this role. First, a little about our client: RingCentral is a $2 Billion+ annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. They invest more than $250 million annually to ensure their AI-enabled technology and platforms meet or exceed the needs of customers.

RingSense AI is RingCentral’s proprietary AI solution. It’s designed to fit the business needs of customers, orchestrated to be accurate and precise, and built on the same open platform principles that RingCentral applies to their core software solutions.

This is where you and your skills come in. We’re currently looking for a Senior Technical Recruiter

The Senior Technical Recruiter will deliver professional work overseeing a range of Technical Recruiting functions related to sourcing and pipeline building, candidate interview and evaluation and collaboration with internal and external recruiting partners especially with the US recruiting team and hiring managers. The right candidate has the capacity to work in a fast-paced, dynamic environment, and adaptable to changing priorities.

  • Full Cycle Recruiting. End to end management of recruitment processes for various technical roles specific to Global Hiring Requirements.

  • Sourcing and Pipeline Building. Build and manage strong candidate pipelines through the use of job boards, and innovative and inclusive sourcing strategies. Identify hiring requirements in the company and build a recruitment framework to ensure the continuous inflow of technical candidates for open positions

  • Interview and Evaluation. Create and oversee the proper functioning of the hiring process by participating in talent sourcing, application evaluation and interviewing

  • Collaboration and Communication. Partner with regular and sourcing recruiters and hiring managers to create sourcing strategies and processes to identify, evaluate and recommend technical experts

To succeed in this role you must have the following:

  • 4-5+ years of experience in US full cycle recruitment for technical or non-technical recruiting role, preferably in an RPO set-up

  • Experience in strategic candidate sourcing and management for technical roles, preferred

  • With high level of written and verbal communication

Desired Qualifications:

  • Sourcing Skills - proactively identify, contact, and engage both technical and non-technical candidates for current and future opportunities through the traditional and innovative sourcing techniques. Hands on experience in recruiting technical and non-technical US base positions

  • Behavioral Interview Skills - conduct interview using the structured method

  • Communication Skills - high level of written and verbal communication skills; ability to interact with US-based candidates

  • Stakeholder management - ability to work across functions with peers in other groups to ensure collaboration for shared goals.

  • Negotiation skills - to discuss the salary to qualified candidates during the offer stage and ensure higher conversion through negotiation

  • Reporting and Analytics - Solid proficiency in MS Office suite especially MsExcel, mail merge, Google Docs, very keen on details and organized

  • Integrity - high degree of confidentiality to manage sensitive and privileged information of candidates and stakeholders

  • Experience with using CRM and ATS software, such as Workday or similar tools

  • Bachelor’s degree in HR, Business or a related field is required

  • Willing to work on night shift (11:00 pm - 8:00 am) and amenable to work even during PH holiday

  • Willing to work on hybrid setup (10-11 days in office per month, Cubao or Ortigas)

What we offer:

  • Comprehensive HMO package (medical and dental)

  • Paid time off and paid sick leave

  • Quarterly Performance Bonus

  • Employee Assistance and Wellness Programs

About RingCentral/Acquire BPO

RingCentral’s People team recruits, supports, and rewards the talented people who are reimagining the world of communications. You’ll be part of a team that partners with business-unit leaders and provides world-class HR support. The People team also refines and improves our Total Rewards program—an innovative, holistic package of benefits that provides RingCentral employees with the tools, resources, and environment they need to grow their careers and do the best work of their lives.

RingCentral, Inc. is a US-based company engaged as a global provider of cloud-unified communications and collaboration solutions. It is being serviced in the Philippines by its offshore partner Acquire Asia Pacific Philippines, Inc.

Acquire BPO is an award-winning, global business outsourcer with 8,500+ staff operating out of Class A offices in 16 locations across the Philippines, Australia, the Dominican Republic, and the US, as well as from comprehensive Work-from-Home environments, where client-permitted. We are one of the fastest-growing BPO companies and Australia’s largest outsourcer to the Philippines.

We have 15 years of experience delivering intelligent contact center and back-office functions for global businesses across many industries including telecommunications, banking and financial services, insurance, media, education, and retail. We're recognized as being Safe, Flexible, and Innovative, giving our clients the capability to Outsource with confidence.

As a dynamic organization with the ability to take your career to the next level, we're looking for strong candidates to join our team and partner with one of the biggest cloud communications companies in the world - RingCentral. We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages.

Acquire BPO is an equal-opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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