People Matter

Director, FedRAMP Technical Program Manager



IT, Operations
Fort Worth, TX, USA
Posted on Wednesday, June 5, 2024

Director, FedRAMP Technical Program Manager

Say hello to possibilities.
It’s not everyday that you consider starting a new career challenge.
We’re RingCentral, a global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.

We’re a $2 billion company that’s growing at 10+% annually and we’re expanding our Security & Compliance team to make sure we stay ahead of the competition.

About this role:
As the Director, FedRAMP Technical Program Manager at RingCentral, your primary responsibilities are to facilitate activities required to obtain/maintain/update FedRAMP certification and report status to the RingCentral CISO. Coordinate with departments at multiple levels across multiple areas of responsibility to ensure business objectives within FedRAMP scope are achieved. Track solution efforts and advise executive leadership as required on a variety of topics related to FedRAMP. This role can be a hybrid employee at one of our three major offices (Belmont CA, Denver CO, Dallas TX) or a fully remote role.


  • Coordinate efforts to obtain and maintain FedRAMP certification

  • Interface with stakeholders at all levels of the organization and agency, FedRAMP PMO, consultants, and the 3PAO assessment team.

  • Manage and facilitate the FedRAMP Program and all efforts related to it.

  • Coordinate with cross functional teams related to scoping, work break-down, critical path analysis, resourcing, time estimates, project risks, and quality.

  • Provide technical leadership in interpreting and implementing FedRAMP security controls

  • Collaborate with cross-functional teams to ensure technical solutions a;ogm with FedRAMP requirements.

  • Act as a core member of the Incident Response and disaster recovery teams

  • Track deliverables and ensure project milestones are completed as planned to meet business goals and objectives related to FedRAMP.

  • Brief leadership on project status when requested

  • Coordinate with teams to resolve project blockers and ensure success

  • Maintain knowledge of issues and proposed resolutions

  • Attend client meetings to determine additional requirements and communicate those requirements to respective teams for implementation

Required Skills:

  • Proven experience leading successful FedRAMP authorization efforts for cloud services.

  • Knowledge and experience in large, hybrid FedRAMP program management efforts.

  • Strong knowledge of NIST 800-53, 800-171, 800-63, and 800-218

  • Familiarity with AWS, GCP and on premise data center solutions for FedRAMP.

  • Familiarity with vulnerability management concepts, such as CVE and CVSS.

  • Ability to quickly change priorities and handle simultaneous tasks.

  • Strong analytical and problem-solving skills.

  • Excellent communication and interpersonal skills.

  • Ability to work independently and as part of a team.


  • Bachelor’s Degree in Security or Information Security field, Masters Preferred.

  • 10 Years of experience in technical project management with a focus on FedRAMP

  • Deep understanding of FedRAMP requirements, NIST Standards, and federal cybersecurity regulations

  • Exceptional program management skills and organizational skills

  • Excellent Communication and interpersonal skills

  • PMI PMP or related certifications preferred.

  • Relevant certifications such as Certified Information Systems Security professional (CISSP) or Certified Information Security Manager (CISM) preferred.

About RingCentral:
RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success.

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location.

RingCentral is headquartered in Belmont, California, and has offices around the world.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.