It’s not every day that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us: we’re a $2 billion annual revenue company with double-digit Annual Recurring Revenue (ARR) and a $93 billion market opportunity in UCaaS, Contact Center, and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers.

As a Workplace Coordinator at RingCentral, you will play a pivotal role in ensuring our office environment is conducive to productivity, comfort, and safety. You will serve as the point of contact for vendors and contractors, manage facility operations, and provide essential support to the Workplace Manager and local team. This role requires a keen eye for detail, excellent organizational skills, and a proactive approach to problem-solving.

Key Responsibilities:

Vendor and Contractor Management:
- Serve as the primary point of contact for vendors and contractors responsible for facilities management, including day porters, technicians, and shipping/receiving personnel.
- Lead all aspects of vendor management, ensuring contract fulfillment, compliance with company policies, and adherence to project management obligations.
Facility Inspections and Maintenance:
- Conduct daily rounds to inspect the entire office space, identifying and addressing issues related to furniture repair, structural concerns, cleanliness, and maintenance.
- Proficient in using tools and conducting light handiwork, including assembling, disassembling, and maintaining office furniture and accessories.
Policy Enforcement and Employee Support:
- Assist the Workplace Manager in enforcing company policies and procedures among employees.
- Manage pantry needs and collaborate directly with the local team to ensure adequate supplies and cleanliness.
Space Management:
- Oversee the organization and maintenance of all physical spaces, including cafe areas, collaborative spaces, storage rooms, and any dedicated RingCentral areas.
- Support Workplace Manager and local team in meeting health and safety standards, including coordinating necessary tasks and inspections.
- Lead the local team in executing internal office moves, from planning to implementation.
- Update all office moves in CADM
Reception and Event Support:
- Provide support for the reception desk, liaising with RingCentral and building security, and managing the special events calendar.
- Manage and execute room setups for special events, ensuring all arrangements meet the event requirements.
Customer Service and Communication:
- Deliver top-tier customer service to our employees, promptly addressing their needs and concerns.
- Maintain strong and open lines of communication with all Workplace team members, fostering a collaborative and supportive work environment.
Security and Access Management:

Ensure all visitors comply with the company’s visitor policy for safety and security.
Oversee the creation and distribution of access badges for employees and authorized visitors.
Partner with RingCentral's Global Safety and Security team to ensure a secure access control system is in place and functioning properly.
Manage visitor registration and provide necessary assistance during their stay.

Qualifications:

Bachelor's degree or equivalent practical experience preferred.
2+ years experience in facilities management, office coordination, or related field.
Strong organizational skills with a keen attention to detail.
Proficient in using basic tools and conducting light handiwork.
Excellent communication and interpersonal skills.
Ability to multitask and prioritize tasks effectively.
Proactive problem-solving abilities.
Familiarity with office management software and systems.
Commitment to providing exceptional customer service.
Ability to work independently as well as part of a team.
This role is fully onsite and will require you to be in the office from 9am-5pm.

What we offer:

Well-coordinated professional team.
Cutting edge technologies, interesting and challenging tasks, dynamic project, great opportunities for self-realization, professional and career growth.
Additional Health and Life Insurance Package.
Employee Assistance Program.
25 vacation days.
ReBenefit Platform Account with 400BGN value monthly.

RingCentral’s Engineering team works on high-complexity projects that set the standard for performance and reliability at massive scale. What kind of scale? Millions of users today and hundreds of millions tomorrow. This is your chance to help imagine, develop and deliver products that raise the technological bar, and power human connections. If you’re a talented, ambitious, creative thinker, RingCentral is the perfect environment to join a world class team and bring your ideas to life.

RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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