People Matter

Cloud Automation Engineer, Operations



Software Engineering, Operations
Multiple locations
Posted on Thursday, May 23, 2024

Cloud Automation Engineer, Operations: (Belmont CA, Denver CO, Dallas TX)

Say hello to possibilities.

It’s not everyday that you consider starting a new career challenge.
We’re RingCentral, a global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.

About this role:
RingCentral’s Infrastructure Operations team is responsible for monitoring, maintaining and upgrading the backend infrastructure on which we deliver our cloud-based unified communications services to customers all over the world. RingCentral Cloud Operations is engineered for 99.999% uptime with domestic and international geo-redundant data centers.

As a RingCentral Cloud Infrastructure Automation Engineer, you will be responsible for designing, deploying, maintaining and supporting the x86 virtualization environment including the underlying servers and storage systems at RingCentral, with a focus on developing Ansible-based automation tools. This role can be a hybrid employee based at one of our main offices in Belmont CA, Denver CO or Dallas TX.


  • Develop, maintain, and troubleshoot Ansible playbooks for deployment and ongoing management of physical servers, storage systems, vm’s, and other infrastructure
  • Create and manage tools for automation; including REST API integration script development
  • Maintain and troubleshoot automated deployment systems

Required Qualifications:

  • Advanced level of proficiency with VMware (6.x - 8) and vSphere in a large environment
  • Intermediate to expert level knowledge of Linux (RHEL, Oracle Linux)
  • Solid configuration management & automation experience using Ansible
  • Competent in scripting (Bash, Python)
  • Experience with Git or other SCM systems
  • 7-10+ years in IT, 4+ specifically related to x86 virtualization
  • Results oriented and excellent debugging skills
  • To comply with U.S. federal government requirements, U.S. citizenship is required for this position.

Nice-to-Have Qualifications:

  • Familiarity with deploying and maintaining a FedRAMP compliant environment
  • Familiarity with vRealize Suite (Orchestrator, Operations Manager, Automation)
  • Familiarity with Puppet & Foreman
  • Experience with Netapp and EMC storage systems
  • Experience integrating with public cloud providers (AWS, Google, Azure)
  • Experience in implementing and managing bare metal lifecycle management systems

About RingCentral:
RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success.

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location.

RingCentral is headquartered in Belmont, California, and has offices around the world. If you are hired in Belmont, the base salary for this position is between $140,000 and $170,000 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. If you are hired in Colorado, the base salary for this position is between $120,000 and $145,000.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.