It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re the $2 billion global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) platform. More flexible and cost effective than legacy on-premise PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral offers three key products in its portfolio including RingCentral Office® , a Unified Communications as a Service (UCaaS) platform including team messaging, video meetings, and a cloud phone system; Glip ® the company's free video meetings solution with team messaging that enables Smart Video Meetings™; and RingCentral cloud Contact Center solutions. RingCentral’s open platform integrates with leading third party business applications and enables customers to easily customize business workflows. RingCentral is headquartered in Silicon Valley, California, and has offices around the world. RingCentral has recently opened in Development Centers in Bangalore and Gurgaon India and is growing rapidly at both locations with the aim to make these among the largest innovations hubs worldwide: https://www.ringcentral.com/whyringcentral/company/pressreleases/ringcentral-opens-innovation-centers-in-india.html

We are looking for a talented Sr. Quality Assurance Engineer to join the RingCentral Engineering team in our Bangalore location to work on RingCentral Video, one of the three pillars of our “MVP” (Message Video Phone) offering.

In this position, you will work with local and remote engineering teams

Through this role you will have the opportunity to explore cutting edge technologies, work on enterprise-class mission critical software, solve complex problems at scale, and make a positive impact on our growing organization. You should be motivated, organized, excited about technology and SaaS products, a critical thinker, and passionate about quality, scalability, latency, and platform stability. Our culture is motivational, constructive, and positive. We value teamwork, camaraderie, and collaboration. If you’re up for a fun challenge we want to hear from you.

This is where you and your skills come in. We’re currently looking for:

Work with engineering teams and QA engineers to improve and automate testing strategies and software configurations
Design, drive, and create new automated integration and end to end tests with front-end (Selenium, etc)
Collaborate with our global QA organization in test development, documentation, and automation
Coordinate with product development engineers to design all test plans and analyze all functional and nonfunctional requirements for all automation test framework and provide training to staff if required
Implement test cases, evaluate results, prepare test data and design functional tests in required framework
Develop and execute test cases to diagnose issues and bugs, creating test data when required
Occasional off-hour availability for production testing on release nights
Participate in Agile / Scrum activities, Sprint Planning, Standups, etc.
Participate in code reviews and product demos
Work with local and remote teams in collaborative capacities

To succeed in this role you must have experience in:

9+ years’ experience in QA
Strong knowledge and understanding of desktop and web-applications testing
Good experience in automation using Selenium, Java/Python, and TestNG frameworks
Strong knowledge of networking and TCP/IP stack
Having good experience in WebRTC, SIP, Real-time communication
Requirements analytical processing, knowledge of requirements management
Strong knowledge of test planning techniques and approaches, good skills of usage the test design tools
Strong analytic and decision-making skills
Excellent in test execution
Strong knowledge and understanding of features and differences of modern and main development processes/cycles, ability to demonstrate work in certain development models. Strong knowledge and understanding of Agile/Scrum and Waterfall.
Strong knowledge of testing processes and excellent in defect tracking
Practical knowledge of any wide-spread bug tracking system usage (e.g. Jira), knowledge and understanding such systems main features. Basic in source-control systems (e.g. Git) usage.
Practical skills of test management tools usage.
Ability to work with people as a mentor.
Skills of systematization, structuring of information and transfer of knowledge.
English at least Upper Intermediate level
Creativity, discipline, and attention to details
Must be a “team player” and able to work with management in developing and implementing new processes

Good to have:

Experience working with geographically distributed teams
Work experience in an Agile/Scrum development environment

What we offer:

Mediclaim benefits
Paid holidays
Casual/Sick leave
Privilege leave
Bereavement leave
Maternity & Paternity leave
Wellness programs & coaching
Employee referral bonus
Professional development allowances
Night shift allowances

RingCentral’s Engineering team works on high-complexity projects that set the standard for performance and reliability at massive scale. What kind of scale? Millions of users today and hundreds of millions tomorrow. This is your chance to help imagine, develop and deliver products that raise the technological bar, and power human connections. If you’re a talented, ambitious, creative thinker, RingCentral is the perfect environment to join a world class team and bring your ideas to life.

RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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