People Matter

Workplace Coordinator

RingCentral

RingCentral

Administration
Denver, CO, USA
Posted on Friday, May 17, 2024

Say hello to opportunities.

It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers.

RingSense AI is our proprietary AI solution. It’s designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions.

As a Workplace Coordinator at RingCentral, you will play a pivotal role in ensuring our office environment is conducive to productivity, comfort, and safety. You will serve as the point of contact for vendors and contractors, manage facility operations, and provide essential support to the Workplace Manager and local team. This role requires a keen eye for detail, excellent organizational skills, and a proactive approach to problem-solving.

Key Responsibilities:

  • Serve as the primary point of contact for vendors and contractors responsible for facilities management, including day porters, technicians, and shipping/receiving personnel.

  • Lead all aspects of vendor management, ensuring contract fulfillment, compliance with company policies, and adherence to project management obligations.

  • Conduct daily rounds to inspect the entire office space, identifying and addressing issues related to furniture repair, structural concerns, cleanliness, and maintenance.

  • Proficient in using tools and conducting light handiwork, including assembling, disassembling, and maintaining office furniture and accessories.

  • Assist the Workplace Manager in enforcing company policies and procedures among employees.

  • Manage pantry needs and collaborate directly with the local team to ensure adequate supplies and cleanliness.

  • Oversee the organization and maintenance of all physical spaces, including cafe areas, collaborative spaces, storage rooms, and any dedicated RingCentral areas.

  • Support Workplace Manager and local team in meeting health and safety standards, including coordinating necessary tasks and inspections.

  • Lead the local team in executing internal office moves, from planning to implementation.

  • Take ownership of managing the Office Space software system for the Denver office.

  • Utilize the building management system to address daily maintenance issues such as kitchen equipment and carpeting.

  • Provide support for the reception desk, liaising with RingCentral and building security, and managing the special events calendar.

  • Manage and execute room setups for special events, ensuring all arrangements meet the event requirements.

  • Deliver top-tier customer service to our employees, promptly addressing their needs and concerns.

  • Maintain strong and open lines of communication with all Workplace team members, fostering a collaborative and supportive work environment.

Qualifications:

  • Bachelor's degree or equivalent practical experience preferred.

  • 2+ years experience in facilities management, office coordination, or related field.

  • Strong organizational skills with a keen attention to detail.

  • Proficient in using basic tools and conducting light handiwork.

  • Excellent communication and interpersonal skills.

  • Ability to multitask and prioritize tasks effectively.

  • Proactive problem-solving abilities.

  • Familiarity with office management software and systems.

  • Commitment to providing exceptional customer service.

  • Ability to work independently as well as part of a team.

Please note that this role is a fully onsite role and will require you to be in the office from 9am-5pm

What we offer:

  • Comprehensive medical, dental, vision, disability, life insurance

  • Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits

  • 401K match and ESPP

  • Paid time off and paid sick leave

  • Wellness programs including 1:1 coaching and meditation guidance

  • Paid parental and pregnancy leave and new parent gift boxes

  • Family-forming benefits (IVF, Preservation, Adoption etc.)

  • Emergency backup care (Child/Adult/Pets)

  • Pet insurance and Pet Telehealth

  • Employee Assistance Program (EAP) with counseling sessions available 24/7

  • Free legal services that provide legal advice, document creation and estate planning

  • Employee bonus referral program

  • Student loan refinancing assistance

  • Employee perks and discounts program

RingCentral’s Facilities team offers you the challenge of managing the day-to-day physical operations of a company experiencing meteoric growth. From space planning to food service to parking to safety, these critical roles keep a company that’s growing 20%+ every year running smoothly and safely. You’ll be on the team that configures the hybrid aspects of our workspaces. And you’ll be supported by massive resources, while enjoying unmatched training and opportunities for personal and professional growth.

RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you.

If you are hired in Denver, the compensation range for this position is between $35,700 and $51,000 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience.