People Matter

Workplace Services Lead



Valencia, Spain
Posted on Thursday, May 16, 2024

Say hello to possibilities.

It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re the $2 billion global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.

This is where you and your skills come in. We’re currently looking for: Workplace Services Lead. The workplace services lead is a dynamic and pivotal role responsible for overseeing the efficient and smooth operation of our office environment in Valencia (Musica). This position demands a proactive approach to managing internal and external events, ensuring optimal use of space, and maintaining safety and security standards.

Key responsibilities:

1.Overseeing Internal and External Events:

• Coordinate and oversee all office events in coordination with HR team, ensuring they run smoothly and meet company standards;
• Collaborate with internal teams and external vendors to plan and execute events effectively.

2. Onsite Space Planning:
• Assess and optimize the use of office space to ensure a comfortable and productive work environment;
• Implement space planning strategies that accommodate growth and changing organizational needs.

3. Visitor Policy Enforcement:
• Ensure all visitors comply with the company’s visitor policy for safety and security;
• Manage visitor registration and provide necessary assistance during their stay.

4. Creation of Access Badges:
• Oversee the creation and distribution of access badges for employees and authorized visitors;
• Partnering with RingCentral’s Global Safety and Security team to ensure a secure access control system is in place and functioning properly.

5. Local Vendor Management:
• Build and maintain relationships with local vendors for office supplies, maintenance, and other services;
• In partnership with Ring Central’s Global Workplace team, and procurement to negotiate contracts and manage vendor performance to ensure quality and cost-effectiveness.

6. Communication with Building Management:
• Serve as the primary contact for building management regarding maintenance, repairs, and other facility-related matters;
• Address and resolve any building-related issues promptly.

7. Emergency Response Team Leadership:
• Partnering with RingCentral’s Global Safety and Security team to lead the local emergency response team;
• Develop and implement emergency procedures and ensure staff are prepared for various scenarios.

8. General Facilities Management:
• Oversee daily operations of the office, including maintenance, cleanliness, and resource allocation;
• Ensure compliance with health and safety regulations.

What we are looking for:

• Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail;

• Decision making in difficult situations;

• High level of written and verbal communication skills in English, Spanish and Russian;

• Proactive approaches to problem-solving with strong decision-making capability;

• Fondness of working with people;

• Highly resourceful team-player, with the ability to also be extremely effective independently;

• Forward looking thinker, who actively seeks opportunities and proposes solutions;

• Experience in the client area will be a plus.

What we offer:

  • Well-coordinated professional team;

  • Life assurance and private medical insurance;

  • Competitive salary;

  • Great opportunities for self-realization, professional and career growth;

  • Corporate training programs, free language courses;

  • Excellent work environment and good collaboration;

  • Opportunity to be a part of the international company.

RingCentral’s Engineering team works on high-complexity projects that set the standard for performance and reliability at massive scale. What kind of scale? Millions of users today and hundreds of millions tomorrow. This is your chance to help imagine, develop and deliver products that raise the technological bar, and power human connections. If you’re a talented, ambitious, creative thinker, RingCentral is the perfect environment to join a world class team and bring your ideas to life.

RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.