People Matter

HRIS Analyst

RingCentral

RingCentral

IT
Manila, Philippines
Posted on Wednesday, May 8, 2024

Say hello to possibilities

It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re the global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.

We’re a $1.5 billion company that’s growing at 30+% annually and we’re expanding our Global Ops Team to make sure we stay ahead of the competition.


We’re currently looking for:

HRIS Data Analyst who will provide operational support. We are currently using HCM, Compensation, Benefits, Time Tracking, Absence, Performance Management, Recruiting, Payroll, and Talent Management.

  • HR Reports: Build, update and maintain business processes, conditional rules, reporting and dashboards to drive manager, employee, and HRBP self-service. Collect, store, organize, and reconcile current and past data from different HR systems used as the company grew/grows. Consistently reconcile, audit, and validate all People data to ensure integrity in all systems and reporting.

  • HR Report Enhancements: Identify and champion HR Systems enhancement opportunities that create capacity, reduce risks, enable automation, increase efficiency and enhance the employee experience.

  • Data Hygiene: Ensure data integrity and quality assurance of all data through process improvement, audits, exception reporting, and alerts.

  • Process Documentation and Training: Manage delivery and creation of internal documentation (e.g. wiki, process doc, etc.) to capture system processes and procedures; Create, continuously update, and assist with delivery of training, user guides, system workflows, standard operating procedures, and other support materials.

  • Stakeholder Partnership: Work with business stakeholders across the world to align global HR data integration and analysis efforts and inform long-term roadmap planning.

  • Process Improvement: Understand of the existing HR Technology used by the team to communicate effectively with IT/Infrastructure engineers regarding technical fixes and enhancements to the HR Systems and processes. Identifies and understands issues, problems and opportunities. Recommends process improvements and innovative solutions. Provides advice and options on the best way to automate processes in the system.


To succeed in this role, you must have experience in:

  • A graduate of a Bachelor or Master's degree in IT, Information Systems, Computer Science, or any other related course.

  • Intermediate skills in systems analysis and data flow design

  • Intermediate data wrangling skills using one of the following languages: Python, SQL, or R

  • Intermediate skills in data visualization using MS Powerpoint and MS Excel

  • Working knowledge of Tableau Desktop

  • Familiarity with HR Analytics metrics

Desired Qualifications:

  • Systems Analyst experience or IT Business Analyst

  • Minimum 2 years’ experience working with HR related data and information systems

What we offer:

RingCentral offers all the work/life benefits you could ever want, (and none of the micromanagement.)

  • Work from home temporarily between September 2021 to December 2021, or until further notice

  • Comprehensive HMO package (medical and dental)

  • Personal Time Off Leaves

  • Quarterly Performance Bonus

  • Employee Assistance and Wellness Programs


RingCentral’s Global Ops team works collaboratively to provide cohesive support and strategy that build, nurture and lead all aspects of the business. That’s why we’re the largest and fastest-growing pure-play provider in our space, with a market capitalization of over $18 billion, 30%+ annual growth and a $.1.5 billion annual revenue run-rate. RingCentral has become the #1 global cloud-based communications provider because we’re not just selling solutions; we’re changing the nature of communications. This is an opportunity to lead a massive change in the way teams and organizations collaborate.


RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.


About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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RingCentral, Inc. is a US-based company engaged as a global provider of cloud unified communications and collaboration solutions. It is being serviced in the Philippines by its off-shore partner Acquire Asia Pacific Philippines, Inc.