People Matter

Supplier Diversity Manager / Small Business Liaison Officer



Fort Worth, TX, USA
Posted on Friday, May 3, 2024

Say hello to opportunities.

It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers.

RingSense AI is our proprietary AI solution. It’s designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions.

Supplier Diversity is a business imperative at RingCentral. We foster an environment of inclusion. We endeavor to attract, develop, and retain a diverse supplier base. Our goal is to provide maximum practicable procurement opportunities for small, minority-owned, women-owned, veteran-owned, service-disabled veteran-owned, Historically Underutilized Business Zone (HUBZone), disadvantaged, lesbian, gay, bisexual, and transgender (LGBT)-owned, and disability-owned businesses. We are committed to a diverse supply base that reflects the demographics and values of our company, our customers, and the communities where we operate.

RingCentral is seeking a Supplier Diversity Manager / Small Business Liaison Officer (SBLO) to join our procurement team. The selected individual will report to the Director, Purchasing and Small / Diverse Business Programs. The SBLO provides oversight of RingCentral’s company-wide Small & Diversity Business Program including outreach efforts, metrics, and reports, and supporting RFP responses and contract audits.


  • Develop a comprehensive strategy for Supplier Diversity, including the provision of adequate and timely consideration of potential small / diverse potentialities in all “make-or-buy" decisions, and manage all aspects of the program.

  • Support the development of an environmental sustainability commitment statement, charter, and strategic plan to incorporate environmental sustainability into the organization’s current framework.

  • Perform an inventory of the company’s supplier base ensuring each suppliers’ Small / Diverse Business status is properly classified in the procurement database.

  • Perform strategic reviews of RFP and contract scope to develop options and opportunities for small / diverse business participation.

  • Drafting the company’s Small & Diverse Business Subcontracting Plans in support of contractual obligations.

  • Establish Small / Diverse Business goal setting in response to RFPs.

  • Report Small / Diverse Business participation data to management on subcontracting performance and measuring company performance by government contracts and agencies.

  • Prepare and submit Individual Subcontracting Reports and Summary Subcontracting Reports and enter data into the federal government’s electronic Subcontracting Reporting System (eSRS) and individual States’ reporting structures.

  • Ensuring compliance with Small / Diverse Business Subcontracting goals established under Federal, State, and local contracts.

  • Participate in outreach to small business concerns, including by participating in small and diverse business fairs, training, and education programs.

  • Assist in identifying potential small / diverse business partners for review and exploration with the company’s research and development, operations, and professional services teams.

  • Assist potential small /diverse business partners by arranging solicitations, sufficient time for the preparation of bids, quantities, specifications, and delivery schedules to facilitate their participation and give all such potential small /diverse business partners an opportunity to compete over a period.

  • Provide required notices to all current and potential small / diverse business partners and ensure timely payments in full to small / diverse business partners.

  • Cultivate positive relationships with federal, State, and local agencies who promote small / diverse business participation in contracts and coordinate the company’s activities during compliance reviews by federal, State, and local agencies.

  • Recommend and drive implementation of changes to company policies to ensure ongoing compliance with contractual obligations, including appropriate recordkeeping procedures.

  • Develop and execute training plans for internal business partners to gain and maintain program adoption.

  • Assist internal business groups with creating solutions to meet supplier diversity compliance targets and sourcing opportunities with diverse businesses.

  • Assign NAICS codes to all subcontracts.

  • Some travel for networking and related conferences will be required.


  • Bachelor 's degree (Business Administration or related field preferred).

  • 4+ years related experience preferred, but not required.

  • Knowledge in U.S. Government, State and local procurement laws, regulations, and contract provisions regarding the utilization of small and diverse businesses

  • Ability to work in a fast-paced environment and manage multiple priorities.

  • Strong interpersonal and communication skills both oral and written.

  • Excellent Excel/Word/PowerPoint/Access skills.

  • Ability to establish working relationships internally, and externally with suppliers and government agencies.

  • Knowledge in Government subcontracting laws, regulations, and contract clauses

  • Excellent negotiation skills

  • Previous SBLO experience or procurement audit compliance is a plus.

  • U.S. Citizenship required.

What we offer:

  • Comprehensive medical, dental, vision, disability, life insurance

  • Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits

  • 401K match and ESPP

  • Paid time off and paid sick leave

  • Wellness programs including 1:1 coaching and meditation guidance

  • Paid parental and pregnancy leave and new parent gift boxes

  • Family-forming benefits (IVF, Preservation, Adoption etc.)

  • Emergency backup care (Child/Adult/Pets)

  • Pet insurance and Pet Telehealth

  • Employee Assistance Program (EAP) with counseling sessions available 24/7

  • Free legal services that provide legal advice, document creation and estate planning

  • Employee bonus referral program

  • Student loan refinancing assistance

  • Employee perks and discounts program

RingCentral’s Finance team gives you an incredible opportunity to manage stratospheric growth and learn from the best. It’s an unmatched opportunity to put your professional and personal growth on an upward trajectory. You’ll lead change at a $2 billion company that’s growing 30% every year—in a people-first environment designed to power your career.

Our work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you.

If you are hired in Belmont, CA, the compensation range for this position is between $88,550 and $126,500 and if you are hired in Denver, CO the compensation range for this position is between $74,900 and $ 107,000 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience.