People Matter

Senior Manager, People Operations



People & HR, Operations
Multiple locations
Posted on Friday, April 5, 2024

Say hello to opportunities.

It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers.

RingSense AI is our proprietary AI solution. It’s designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions.

This is where you and your skills come in. We’re currently looking for an experienced Sr. Manager, People Operations:

  • Responsible for overseeing all aspects of the People Operations function, including employee lifecycle activities, HR policies, HR processes (including employee relocation and off-boarding), legal compliance and reporting, HR service delivery, HR inbox management, employee communication, and HR project management.

  • Provide HR technical advice, knowledge, and People Operations leadership to support RingCentral's workforce

  • Identify areas for improvement and develop a roadmap to enhance PeopleOps processes and programs while promoting scalability.

  • Lead a team of 5 HR generalists, overseeing day-to-day employee lifecycle activities, projects, and programs.

  • This is a hybrid role based in either our Belmont, CA or Denver, CO locations.

To succeed in this role you must have:

  • 10+ years of progressive HR/ People Operations experience in a fast paced growth environment

  • Extensive knowledge of People Ops strategies, policies and processes & experience leading a team

  • Track record of driving and delivering results across HR disciplines, including but not limited to HR policy management, compensation, benefits, compliance training, performance management, change management, immigration and L&D

  • Strategic thinking with an ability to solve immediate challenges while building for scale and considering long term impact

  • Strong organizational skills and ability to manage multiple priorities and deliverables, with accuracy and quick execution

  • Project management track record, and ability to follow through programs from start to finish

  • Highly effective verbal and written communication skills, amongst all levels

  • Working knowledge of common HRIS systems, including Workday

  • Working knowledge of U.S. labor law, compliance reporting and audits

  • Effective and proactive leader guided by thoughtfulness, empathy and collaboration

  • Maintain high levels of confidentiality and tact.

Desired Qualifications:

  • SHRM SCP or SPHR certification

  • Experience building from scratch and continuously improving upon what has already been built

What we offer:

  • Comprehensive medical, dental, vision, disability, life insurance

  • Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits

  • 401K match and ESPP

  • Paid time off and paid sick leave

  • Wellness programs including 1:1 coaching and meditation guidance

  • Paid parental and pregnancy leave and new parent gift boxes

  • Family-forming benefits (IVF, Preservation, Adoption etc.)

  • Emergency backup care (Child/Adult/Pets)

  • Pet insurance and Pet Telehealth

  • Employee Assistance Program (EAP) with counseling sessions available 24/7

  • Free legal services that provide legal advice, document creation and estate planning

  • Employee bonus referral program

  • Student loan refinancing assistance

  • Employee perks and discounts program

RingCentral’s People team recruits, supports, and rewards the talented people who are reimagining the world of communications. You’ll be part of a team that partners with business-unit leaders and provides world-class HR support. The People team also refines and improves our Total Rewards program—an innovative, holistic package of benefits that provides RingCentral employees with the tools, resources, and environment they need to grow their careers and do the best work of their lives.

RingCentral’s work culture is the backbone of our success, and you’ll be at the forefront of those efforts. We are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you.

If you are hired in Belmont, the compensation range for this position is between $113,000 and $161,500 and if you are hired in Denver, the compensation range for this position is between $96,600 and $138,000 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience.