Job Description:We are seeking an experienced ML Engineer with a minimum of 3 years of experience in Speech/NLP who is passionate about exploring and utilizing the latest developments in Conversational AI space. As a ML engineer, you will have the opportunity to build a high-quality production training pipeline and inference systems that impact our core business. All of our ML Engineers contribute to the full lifecycle of model development right from data preparation, model training to model serving and monitoring. Responsibilities:<ul> <li>Utilize latest deep learning models to develop and improve our Conversational AI Platform</li> <li>Develop and deploy NLP/Speech related models in production environment</li> <li>Collaborate with cross-functional teams to identify and solve business problems</li> <li>Evaluate and optimize model performance through experimentation and analysis</li> <li>Develop low latency inference pipelines by doing model optimisations</li> <li>Develop data labeling and augmentation techniques to improve model performance</li> <li>Stay up-to-date with the latest advancements in the field of Large Language models and share your knowledge with the team.</li> </ul>Requirements:<ul> <li>3-5 years of experience in NLP/Speech recognition</li> <li>Proficiency in Python, PyTorch, transformers</li> <li>Experience in developing and deploying NLP/Speech models in production environment</li> <li>Solid understanding of transformer architecture</li> <li>Solid understanding of various model optimisation techniques like Quantization, TensorRT optimisations, ONNX etc.</li> <li>Strong analytical and problem-solving skills</li> <li>Excellent communication and teamwork skills</li> <li>Bachelor's or Master's degree in Computer Science or a related field.</li> </ul>Nice to Have:<ul> <li>Prior experience in working on Large Language Models and Prompt Engineering</li> <li>Prior experience or interest in solving Speech related problems like ASR, Speaker Diarization,VAD etc. </li> </ul>

Software Engineering

(Other)

Data Science

Bengaluru, Karnataka, India

RingCentral's cloud-based communication and collaboration platform offers a comprehensive set of capabilities that unify voice, business messaging, team collaboration, video conferencing, and online meetings. RingCentral revolutionizes the power of the cloud to help companies across the globe work smarter, radically improving the way businesses partner with customers and co-workers. We offer nimble business communication solutions, used in more than 350,000 organizations worldwide, that rapidly scale as enterprises grow. It’s a capable platform that offers more than VoIP phone service or cloud PBX. We deliver complete unified communications as a service (UCaaS)—the kind of solutions that integrate seamlessly within your current application and framework, without expensive on-premise hardware or hassles. Bridging the divide across multiple devices—including smartphones, tablets, computers, and desk phones—RingCentral solutions provide today’s mobile workforce with the flexible communication tools needed to get the job done right. RingCentral helps small businesses manage mobile, fax and e-mail communications. Its core product offering includes RingCentral Office, RingCentral Professional and RingCentral Internet Fax, with services provided in the US, Canada and the UK. RingCentral, headquartered in Belmont, CA, is funded by [Sequoia Capital](/financial-organization/sequoia-capital), [Khosla Ventures](/financial-organization/khosla-ventures) and [DAG](/financial-organization/dag-ventures) and was founded in 2003 by [Vlad Shmunis](/person/vlad-shmunis). Products RingCentral Office is a comprehensive Voice over Internet Protocol phone service for small businesses and enterprise companies. This allows customers to connect teams in different locations. RingCentral Office combines a hosted multi-extension business phone system with voice and fax functionality, unlimited calling and pre-configured phones. This allows businesses to connect teams in different locations. RingCentral Glip provides a single, unified team workspace that empowers customers to work, communicate, and collaborate faster and more effectively than ever before. Emails, scattered discussions, and disjointed resources are drastically reduced as teams share conversations, files, tasks, and calendars. Teams, whether internal or external, can collaborate using their favorite devices anytime, anyplace—all within the Glip team workspace. RingCentral Contact Center is an omnichannel, hosted contact center solution that’s easy to deploy, integrate, and scale. This cloud-based contact center solution connects your business to your customers like never before. Your agents get the data and features needed to deliver professional, effective service, while your customers enjoy better communication and faster response times. RingCentral Professional provides customers with a single local or toll free number that connects their existing phone lines as virtual extensions. It is equipped with advanced call forwarding and answering rules. Users can also receive calls, transmit faxes and listen to voicemail online through their RingCentral account. RingCentral Fax is an internet fax product that gives users the ability to send and receive faxes through the Internet, replacing the fax machine. Aside from the ability to transmit documents online, users can also sign and edit their faxes digitally, eliminating the need to print and scan faxes. Users also receive a text and an email message every time a new fax arrives

San Mateo, CA, USA

Belmont, CA, USA

RingCentral

Machine Learning Engineer -  Conversational AI

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