Customer Experience and Retentions Representative
RingCentral
This job is no longer accepting applications
See open jobs at RingCentral.See open jobs similar to "Customer Experience and Retentions Representative" Khosla Ventures.Say hello to possibilities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the RingCentral account (RingCentral).
It’s not everyday that you consider starting a new career. We’re Acquire BPO, and we’re happy that someone as talented as you is considering this role. First, a little about our client, RingCentral is a $2 billion global leader in cloud-based communications and collaboration software. RingCentral is fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.
We’re expanding our Customer Experience and Retentions team.
Acquire BPO is currently looking for Customer Experience and Retentions to support us, RingCentral:
Desired Qualifications:
● 1+ years’ experience as a retentions or sales representative or accumulated years in experience
● Demonstrated track record of meeting and exceeding quota or set metrics
● Strong time management, interpersonal, conflict resolution, and collaborative selling or retention skills
● Results-oriented representative who is dynamic and with keen attention to details
● B2B selling / Software / SaaS experience preferred
● Adequate knowledge about Cloud-Based applications, VOIP, PBx, Telephony and UCaaS
● Strong business acumen is a must, experience with Small Business end customers is a plus
● BS/BA or equivalent education and relevant experience
● Excellent customer service orientation, face-to-face and on the phone
● Excellent oral and written communication skills including listening and presentation skills
● Strong interpersonal skills, ability to convey and relate ideas to others
● Can make critical decisions that is both legal, moral and ethical with very little supervision
● Ability to learn and adapt quickly
● Self Starter with a history of great decision making, planning, and execution to results
● Ability to excel in a team-oriented, collaborative, and fast-paced environment
● Strong PC skills in Microsoft Outlook, Word, Excel and PowerPoint
● Vibrant and energetic attitude, willingness to perform and get things done while having fun
● Applicants must be willing to work in Mandaluyong City.
What we offer:
We offer all the work/life benefits you could ever want, (and none of the micromanagement.)
Work Onsite / Flexible work arrangement (Hybrid Setup)
Comprehensive HMO package (medical and dental)
Personal Time Off Leaves
Performance Incentive (Commissions)
Employee Assistance and Wellness Programs
RingCentral’s SMB Sales team gives small-to-medium-size businesses the game-changing mobility, connectivity, and collaboration solutions they need to compete and grow. RingCentral is the leading global cloud-based communications provider because it is not just selling solutions; it is changing the nature of communications.
RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: RingCentral is committed to hiring and retaining great people because you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.
About RingCentral
RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.
RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
About RingCentral/Acquire BPO
RingCentral, Inc. is a US-based company engaged as a global provider of cloud unified communications and collaboration solutions. It is being serviced in the Philippines by its offshore partner Acquire Asia Pacific Philippines, Inc.
Acquire BPO is an award-winning, global business outsourcer with 8,500+ staff operating out of Class A offices in 16 locations across the Philippines, Australia, the Dominican Republic, and the US, as well as from comprehensive Work-from-Home environments, where client-permitted. We are one of the fastest-growing BPO companies and Australia’s largest outsourcer to the Philippines.
We have 15 years of experience delivering intelligent contact center and back-office functions for global businesses across many industries including telecommunications, banking and financial services, insurance, media, education, and retail. We're recognized as being Safe, Flexible, and Innovative, giving our clients the capability to Outsource with confidence.
As a dynamic organization with the ability to take your career to the next level, we're looking for strong candidates to join our team and partner with one of the biggest cloud communications companies in the world - RingCentral. We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages.
Acquire BPO is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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RingCentral, Inc. is a US-based company engaged as a global provider of cloud unified communications and collaboration solutions. It is being serviced in the Philippines by its off-shore partner Acquire Asia Pacific Philippines, Inc.
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This job is no longer accepting applications
See open jobs at RingCentral.See open jobs similar to "Customer Experience and Retentions Representative" Khosla Ventures.