People Matter

Engineering Manager

RingCentral

RingCentral

Software Engineering, Other Engineering
Bengaluru, Karnataka, India
Posted on Thursday, March 7, 2024

Intro

RingCentral’s cloud-based communications platform connects more than 2 million users across the world.

Are you looking for an opportunity where your skills and passion make a difference and where will your voice be heard?

We’re the #1 global cloud-based communications provider, growing at more than 30% annually, and we’re looking for team-members with an entrepreneurial spark!

We are looking for a Team Lead / Engineering Manager / Senior Engineering Manager that will work on a variety of exciting projects with responsibility for designing and delivering secure, distributed, scalable and fault tolerant services, end-user applications and APIs. In this role, you will have an opportunity to use your engineering expertise & leadership in the delivery of cloud-hosted (AWS) SaaS systems. You will work on complex, event driven services adhering to agile engineering practices and processes with a strong focus on automation.

You should be motivated, organized, excited about technology and SaaS products, a thorough critical thinker, and relentless when it comes to code quality, scalability, latency, and platform stability. Our culture is motivational, constructive, and positive. We value teamwork, camaraderie, and collaboration. If you’re up for a fun challenge, we want to hear from you!

Responsibilities

  • Lead a team of engineers being an efficient DRI for everything the team produces, from the concept to implementation, production deployment, monitoring and support.
  • Be a technical leader for the team: provide the technical feedback and advice to team members, actively contribute to software development, continuously work on improving team’s engineering culture and expertise
  • Be a team manager: work on team members success and career progression, skills improvement and overall team chemistry
  • Work with architects, product managers and other stakeholders on polishing requirements, suggest technical solutions, and provide feasible estimates
  • Be an owner of solutions implemented, actively support them from the proof of concept through production deployment
  • Focus not only on development but on running software in production. Be proactive in defining monitoring/alerting specifications, enhancing observability and traceability of all production flows
  • Participate in code reviews and other efforts to maximize quality of Engage products, be directly responsible for every bit of code the team produces
  • Work in a distributed team spanning across multiple time zones

Qualifications:

  • Bachelor's degree in Computer Science, Engineering or a related field or equivalent, is required
  • 10+ years in an engineering software development role building backend services and APIs
  • Proven track record in delivery of event-driven, highly available, scalable, resilient enterprise grade commercial cloud services.
  • Proficiency in developing Java applications. Advanced knowledge of Java Core, Collections, Multithreading, Java Memory Model, Garbage collection
  • Deep understanding of micro services architecture paradigm, event driven system design, distributed systems, eventual consistency principles
  • Experience developing REST services: REST manifesto, stateful/stateless services, load balancing strategies
  • Strong RDBMS skills: writing advanced queries, designing table structure / indexes / triggers, query optimization / query plan analysis
  • Familiarity with Cloud based CI/CD methodologies.
  • Hands on experience with Jenkins pipelines & ArgoCD
  • Hands on experience deploying applications using Kubernetes
  • Experience working with Kafka or other messaging queues

Nice to have:

  • Experience with Contact Center solutions is a plus
  • Experience with AWS-native technologies (S3, DynamoDB, Athena, EC2) is a plus

About RingCentral

RingCentral is the worldwide leader in cloud-based communications. Our software communications platform delivers phone, group chat, mobile communications, video calls, videoconference, contact center and AI-driven digital engagement. It’s a powerful, global presence that allows businesses to communicate anywhere, anytime with anyone.

RingCentral is headquartered in Belmont, California and has offices around the world.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.