People Matter

Network Operations Infrastructure Engineer



Other Engineering, Operations
Multiple locations
Posted on Thursday, March 7, 2024

Network Ops Infrastructure Engineer (Belmont CA, Denver CO, Dallas TX)

Say hello to possibilities.
It’s not everyday that you consider starting a new career challenge.
We’re RingCentral, a global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.

We’re a $2 billion company that’s growing at 10+% annually and we’re expanding our Security & Compliance team to make sure we stay ahead of the competition.

About this role:

Our Cloud Operations and Network teams are responsible for maintaining and building out our production Data Center networks for our applications (Video, Voice, Messaging, Contact Center, Webinars) across the globe. This role is a high visibility role in which you will be part of our team maintaining the very high availability of our networks (99.999%). This is a hybrid employee role that can be based in our Belmont CA, Denver CO, or Dallas TX offices.


  • Providing 99,999% availability in production Data Center networks for RingCentral applications (Video, Voice, Messaging) across the globe.
  • Continuously improving and extending network technologies in existing DCs.
  • Building out networks in new DCs.
  • Troubleshooting and fixing issues together with infrastructure and application teams. Support Lab/Stage/Regression environments.
  • Responsible for design, overall view and approach.
  • Participation in on-call rotation.

Required Skills:

  • ISP, ENT, DC.
  • Juniper family experience (MX,SRX, EX,QFX platforms).
  • Link aggregation.
  • OSPF, iBGP, eBGP, FBF/PBR, VRF/routing instances.
  • GRE, IPIP, IPSec.
  • TCP/IP.
  • Firewalls (iptables, firewalld, vendor based solutions from Cisco, Juniper, etc).
  • Linux familiarity (experienced user level).
  • Understanding of server infrastructure side (baremetal, virtualization with hypervisor, containers).
  • Experience in both green/brown field deployments.
  • Upper Intermediate English

Good to have:

  • Understanding of High Availability approaches, clusterization.
  • Load Balancing (A10, F5, IPVS).
  • Using Bash/Python for automation. Netconf, PyEZ, Ansible.
  • Networking in public clouds (AWS, GCP, IBM, Oracle, Azure).

About RingCentral:
RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success.

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location.

RingCentral is headquartered in Belmont, California, and has offices around the world. If you are hired in Belmont, the compensation range for this position is between $100,000 and $144,000. If you are hired in Colorado, the compensation range for this position is between $85,000 and $122,000.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.