People Matter

Senior Data Engineer



Data Science
Manila, Philippines
Posted on Monday, October 16, 2023

Say hello to possibilities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the RingCentral account (RingCentral).

It’s not everyday that you consider starting a new career. We’re Acquire BPO, and we’re happy that someone as talented as you is considering this role. First, a little about our client, RingCentral is a $2 billion global leader in cloud-based communications and collaboration software. RingCentral is fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.

To succeed in this role you must have experience in:

Data Engineering and Reports Automation:

  • Building, developing and maintaining internal data cubes/schema (relational and non-relational database), data architecture, reporting systems and data automation for Marketing.

  • Ensures effective ETL processes for large datasets and oversees the back-end design and delivery of analytical reports and insights.

  • Assist in data discovery, data mapping and data testing within Hadoop and different source systems.

  • Manage and optimize processes for data intake, validation, mining and engineering as well as modeling, visualization and communication deliverables.

  • Collaborates with the Senior Analytics Manager, Marketing Director and Business Services to optimize an efficient Marketing Databases.

UAT and Business Analysis:

  • Collaborate with different departments to understand different source systems (e.g. Salesforce, BI, Marketo, Adobe Analytics) and optimize joint development efforts in data enriching Hadoop’s Database.

  • Iteratively test, refine and improve the marketing’s Hadoop data schema/table and Tableau reports.

  • Performs business analysis for specified tasks and data sets

  • Work closely with other data and analytics team members and IT and Business Service team to optimize the company’s data systems and pipeline architecture and achieve greater efficiency across all of our company data systems.

Desired Qualifications:

  • Strong SQL skills (MySQL, Hive, Impala etc.), ability to perform effective querying involving multiple tables and subqueries within multiple data systems.

  • Experience in designing and creating relational and non-relational databases Data Warehouse Architecture and ETL scripts.

  • knowledge of data mining principles: collecting data from multiple data systems, data governance, data quality and mapping and predictive analytics

  • Demonstrated ability to build processes that support data transformation, data structures, metadata, dependency and workload management.

  • Able to understand various data structures and common methods in data transformation

  • A Date Engineer who has a good attitude and is willing to expand his/her knowledge to Data Science/Analytics

  • With at least 3 years of experience in a Data Engineering position

Proficient and experienced with the following tools/programs:

  • Strong programming skills with querying languages: SQL, Linux/Unix etc.

  • Experience with big data tools: Teradata, Hadoop, Alteryx etc.

What we offer:

  • Comprehensive HMO package (medical and dental)

  • Personal Time Off Leaves

  • Quarterly Performance Bonus

  • Employee Assistance and Wellness Programs

RingCentral’s Global Ops team works collaboratively to provide cohesive support and strategy that build, nurture and lead all aspects of the business. RingCentral has become the leading global cloud-based communications provider because it is not just selling solutions; it is changing the nature of communications.

RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: RingCentral is committed to hiring and retaining great people because you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.

About RingCentral/Acquire BPO

RingCentral, Inc. is a US-based company engaged as a global provider of cloud unified communications and collaboration solutions. It is being serviced in the Philippines by its offshore partner Acquire Asia Pacific Philippines, Inc.

Acquire BPO is an award-winning, global business outsourcer with 8,500+ staff operating out of Class A offices in 16 locations across the Philippines, Australia, the Dominican Republic, and the US, as well as from comprehensive Work-from-Home environments, where client-permitted. We are one of the fastest-growing BPO companies and Australia’s largest outsourcer to the Philippines.

We have 15 years of experience delivering intelligent contact center and back-office functions for global businesses across many industries including telecommunications, banking and financial services, insurance, media, education, and retail. We're recognized as being Safe, Flexible, and Innovative, giving our clients the capability to Outsource with confidence.

As a dynamic organization with the ability to take your career to the next level, we're looking for strong candidates to join our team and partner with one of the biggest cloud communications companies in the world - RingCentral. We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages.

Acquire BPO is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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RingCentral, Inc. is a US-based company engaged as a global provider of cloud unified communications and collaboration solutions. It is being serviced in the Philippines by its off-shore partner Acquire Asia Pacific Philippines, Inc.

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