It’s not everyday that you consider starting a new career. We’re Acquire BPO, and we’re happy that someone as talented as you is considering this role. First, a little about our client, RingCentral is a $2 billion global leader in cloud-based communications and collaboration software. RingCentral is fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.

This is where you and your skills come in. We’re currently looking for:

We are looking for a Senior Business Analyst who will support our GTM, sales, marketing and leadership teams with analysis using company data. The candidate should have a passion for discovering insights hidden in big data sets to improve efficiency and generate desired business outcomes. The person we will hire should have experience in building predictive models using machine learning and statistical techniques. The person must be comfortable working with a wide range of stakeholders and functional teams.

To succeed in this role you must have experience in:

Work with business leaders throughout the organization to identify opportunities for leveraging company data to promote process efficiency and generate business solutions.
Sift through Big Data and build analysis.
Create and maintain Tableau dashboards
Understand business problems and design automation solutions.
Analyze and assess data integrity of new data sources and define efficient data gathering methodologies.
Coordinate with different functional teams to implement models and monitor outcomes.
Translate technical terms and methodologies into a language that’s more intuitive to stakeholders.

Desired Qualifications:

With 5-10 years experience in handling projects related to data analytics, at least 2 of which is focused on creating Tableau dashboards
Experience in data transformations using SQL, Alteryx or Hadoop.
Experience on visualization/presentation of data for stakeholders
Problem-solving aptitude.
Can handle multiple projects.

What we offer:

Comprehensive HMO package (medical and dental)
Personal Time Off Leaves
Quarterly Performance Bonus
Employee Assistance and Wellness Programs

RingCentral’s Global Ops team works collaboratively to provide cohesive support and strategy that build, nurture and lead all aspects of the business. RingCentral has become the leading global cloud-based communications provider because it is not just selling solutions; it is changing the nature of communications.

RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: RingCentral is committed to hiring and retaining great people because you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.

About RingCentral/Acquire BPO

RingCentral, Inc. is a US-based company engaged as a global provider of cloud unified communications and collaboration solutions. It is being serviced in the Philippines by its offshore partner Acquire Asia Pacific Philippines, Inc.

Acquire BPO is an award-winning, global business outsourcer with 8,500+ staff operating out of Class A offices in 16 locations across the Philippines, Australia, the Dominican Republic, and the US, as well as from comprehensive Work-from-Home environments, where client-permitted. We are one of the fastest-growing BPO companies and Australia’s largest outsourcer to the Philippines.

We have 15 years of experience delivering intelligent contact center and back-office functions for global businesses across many industries including telecommunications, banking and financial services, insurance, media, education, and retail. We're recognized as being Safe, Flexible, and Innovative, giving our clients the capability to Outsource with confidence.

As a dynamic organization with the ability to take your career to the next level, we're looking for strong candidates to join our team and partner with one of the biggest cloud communications companies in the world - RingCentral. We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages.

Acquire BPO is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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RingCentral, Inc. is a US-based company engaged as a global provider of cloud unified communications and collaboration solutions. It is being serviced in the Philippines by its off-shore partner Acquire Asia Pacific Philippines, Inc.

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