People Matter

Senior Pricing Analyst



Manila, Philippines
Posted on Friday, September 22, 2023

Say hello to possibilities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the RingCentral account (RingCentral).

It’s not everyday that you consider starting a new career. We’re Acquire BPO, and we’re happy that someone as talented as you is considering this role. First, a little about our client, RingCentral is a $2 billion global leader in cloud-based communications and collaboration software. RingCentral is fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.

This is where you and your skills come in. We’re currently looking for:

Senior Pricing Analyst who will be responsible for working across multiple departments to support Deals Desk and pricing initiatives through developing analysis, insights, and reporting. The analyst will utilize statistical methods and tools to maintain the Target Price algorithm and support analysis to identify opportunities improve performance through pricing actions. The analyst will support the regular cadence of analysis, insights, and reporting to drive actions with Sales to improve average revenue per user (ARPU); and support decisions through the Pricing Council.

This role requires strong analytical skills, ability to manipulate databases, and experience developing standardized reporting and dashboards.

To succeed in this role you must have experience in:

  • Define, review and update Target Price algorithm(s) for all products, segments, channels, sales motions, etc.

  • Support the organization by running pricing analytics and providing inputs on products (packages, tiers and bundles) and list prices, promotions ROI, margins, etc.

  • Design and run pilot(s) to test defined Target Price & List Price recommendations and associated processes – own the methodology for measuring pilot(s) impact

  • Develop dashboards to track pricing performance

  • Standardize, aggregate, synthesize, and share pricing performance

  • Prepare regular cadence or pricing insights (ARPU, discretion, discount) to drive improvements in business performance

  • Develop periodical performance monitoring dashboards, reports, and metrics


  • At least 5 years of related experience in supporting analytics & insights

  • Has confirmed experience on Microsoft Excel and Tableau

  • Has confirmed experience using Salesforce, developing reports and dashboards

  • Ability to work on large databases and synthesize them into useful reports and dashboards

  • Can collaborate with cross-functional teams such as analytics, finance, sales, marketing, and operations

  • Has experience with statistical methods & analysis (e.g. regression analysis and modeling)

Desired Qualifications:

  • Excellent oral and written communication skills including listening and presentation skills

  • Ability to motivate change and influence individuals at all levels of the organization

  • Ability to capture, interpret and apply critical thinking to data to help inform decisions

  • Strong analytical, organization, problem-solving, and follow-through skills

  • Ability to think and influence both at the strategic and execution level

  • Ability to optimally prioritize multiple tasks, projects, and deadlines simultaneously

  • Experience documenting processes using project management methodologies

  • Ability to work in a self-directed manner

  • Proactive in raising observations from data and providing action items

  • Amenable to work on night shift

Nice to Have:

  • Pricing data experience

  • Experience using Alteryx

What we offer:

  • Comprehensive HMO package (medical and dental)

  • Personal Time Off Leaves

  • Quarterly Performance Bonus

  • Employee Assistance and Wellness Programs

RingCentral’s Global Ops team works collaboratively to provide cohesive support and strategy that build, nurture and lead all aspects of the business. RingCentral has become the leading global cloud-based communications provider because it is not just selling solutions; it is changing the nature of communications.

RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: RingCentral is committed to hiring and retaining great people because you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.

About RingCentral/Acquire BPO

RingCentral, Inc. is a US-based company engaged as a global provider of cloud unified communications and collaboration solutions. It is being serviced in the Philippines by its offshore partner Acquire Asia Pacific Philippines, Inc.

Acquire BPO is an award-winning, global business outsourcer with 8,500+ staff operating out of Class A offices in 16 locations across the Philippines, Australia, the Dominican Republic, and the US, as well as from comprehensive Work-from-Home environments, where client-permitted. We are one of the fastest-growing BPO companies and Australia’s largest outsourcer to the Philippines.

We have 15 years of experience delivering intelligent contact center and back-office functions for global businesses across many industries including telecommunications, banking and financial services, insurance, media, education, and retail. We're recognized as being Safe, Flexible, and Innovative, giving our clients the capability to Outsource with confidence.

As a dynamic organization with the ability to take your career to the next level, we're looking for strong candidates to join our team and partner with one of the biggest cloud communications companies in the world - RingCentral. We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages.

Acquire BPO is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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RingCentral, Inc. is a US-based company engaged as a global provider of cloud unified communications and collaboration solutions. It is being serviced in the Philippines by its off-shore partner Acquire Asia Pacific Philippines, Inc.