People Matter

Manager, Strategic Partnerships



Sales & Business Development
New York, NY, USA
Posted on Wednesday, June 5, 2024


New York- Hybrid

In this role, you will be involved in driving high-impact strategic partnerships and commercial initiatives, aligned primarily to Rightway’s healthcare navigation business line.

You will play a critical role in enabling and accelerating a range of opportunities across all stages, including initial pitch development, proposal drafting, solution scoping, contracting, and ongoing engagement, as well as coordinating cross-functional initiatives that support growth.

Additionally, you will be responsible for managing and analyzing activity across partnership types (e.g., brokers, TPAs, PEOs, captives) and developing insights to shape go-to-market strategies, prioritization, pricing, etc.

The ideal candidate will be equal parts strategic and operational – owning complex commercial opportunities and bringing growth to life through tactful execution. This is a fantastic opportunity to join a mission-driven health tech company in the midst of a significant scaling period.


  • Evaluate partnership opportunities, develop positioning, and advance the business development process
  • Support ongoing partnership enablement and engagement, in collaboration with the Implementation and Client Success teams
  • Assist in the development of presentations, analytics, custom collateral, messaging, and process playbooks for partners to maximize engagement and impact (ROI etc.)
  • Lead capabilities overviews / demos of the Rightway solution for prospects
  • Plan and lead partner-facing presentations, such as webinars and trainings
  • Serve as the quarterback on cross-functional projects to advance commercial and strategic priorities (e.g., accelerate growth, enable a new partner type, improve operational efficiencies)
  • Optimize the partnerships strategy and planning process, including assessing new opportunities and managing revenue forecasts with Finance
  • Support enterprise sales enablement initiatives and RFP requests requiring custom solution design
  • Manage pipeline in Salesforce and provide status updates to leadership


  • 3-5 years in strategy, management or benefits consulting, business operations, or account management/client success
  • A Bachelor’s degree is required; advanced degree a bonus
  • Keen attention to detail, accuracy, and accountability
  • Experience with Excel and Powerpoint: you’re able to build presentations and perform data-driven analyses
  • Comfort with ambiguity and an aptitude for developing solutions with a creative approach
  • Ability to be a self-starter, influencing others, taking ownership, and driving activities with limited structure
  • Excellent communication skills, both written and verbal, including confidence in presenting externally
  • Aptitude to engage a variety of internal and external stakeholders and manage competing priorities and timelines
  • Commitment to a growth mindset to see challenges as opportunities and deep interest in learning
  • Highly collaborative working style, with the ability to reach across lines, quickly appreciate alternative perspectives, and prioritize the best solution over winning
  • Experience in healthcare / health tech / employee benefits industry a bonus, not required

BASE SALARY: $110,000- 130,000


In response to ongoing and industry-wide fraudulent recruitment activities (i.e., job scams), Rightway wants to inform potential candidates that we will only contact them from the email domain. We will never ask for bank details or deposits of any kind as a condition of employment. If you have any questions about a suspicious interaction with Rightway, please feel free to reach out to us at


Rightway is on a mission to harmonize healthcare for everyone, everywhere. Our products guide patients to the best care and medications by inserting clinicians and pharmacists into a patient’s care journey through a modern, mobile app. Rightway is a front door to healthcare, giving patients the tools they need along with on-demand access to Rightway health guides, human experts that answer their questions and manage the frustrating parts of healthcare for them.

Since its founding in 2017, Rightway has raised over $130mm from investors including Khosla Ventures, Thrive Capital, and Tiger Global at a valuation of $1 billion. We’re headquartered in New York City, with a satellite office in Denver. Our clients rely on us to transform the healthcare experience, improve outcomes for their teams, and decrease their healthcare costs.


We’re seeking those with passion for healthcare and relentless devotion to our goal. We need team members that embody our following core values:

1) We are human, first
Our humanity binds us together. We bring the same empathetic approach to every individual we engage with, whether it be our members, our clients, or each other. We are all worthy of respect and understanding and we engage in our interactions with care and intention. We honor our stories. We listen to—and hear—each other, we celebrate our differences and similarities, we are present for each other, and we strive for mutual understanding.

2) We redefine what is possible
We always look beyond the obstacles in front of us to imagine new solutions. We approach our work with inspiration from other industries, other leaders, and other challenges. We use ingenuity and resourcefulness when faced with tough problems.

3) We debate then commit
We believe that a spirit of open discourse is part of a healthy culture. We understand and appreciate different perspectives and we challenge our assumptions. When working toward a decision or a new solution, we actively listen to one another, approach it with a “yes, and” mentality, and assume positive intent. Once a decision is made, we align and champion it as one team.

4) We cultivate grit
Changing healthcare doesn’t happen overnight. We reflect and learn from challenges and approach the future with a determination to strive for better. In the face of daunting situations, we value persistence. We embrace failure as a stepping stone to future success. On this journey, we seek to act with guts, resilience, initiative, and tenacity.

5) We seek to delight
Healthcare is complicated and personal. We work tirelessly to meet the goals of our clients while also delivering the best experience to our members. We recognize that no matter the role or team, we each play a crucial part in our members’ care and take that responsibility seriously. When faced with an obstacle, we are kind, respectful, and solution-oriented in our approach. We hold ourselves accountable to our clients and our members’ success.

Rightway is a healthcare company looking to improve healthcare outcomes for everyone, everywhere. With that in mind, we have to consider what is good for the health of our team, the company, and the communities we operate in. As such, Rightway has determined a mandatory COVID-19 vaccination policy for all employees, in combination with other safety precautions, is the best way forward.

Rightway is PROUDLY an Equal Opportunity Employer that believes in strength in the diversity of thought processes, beliefs, background and education and fosters an inclusive culture where differences are celebrated to drive the best business decisions possible. We do not discriminate on any basis covered by appropriate law. All employment is decided on the consideration of merit, qualifications, need and performance.