People Matter

RVP, Navigation Sales- Southeast

Rightway

Rightway

Sales & Business Development
Remote
Posted on Wednesday, February 14, 2024

ABOUT THE ROLE:

The Regional Vice President of Navigation Sales, Southeast is a member of the Rightway Commercial team reporting into the Head of Sales. Rightway is a technology platform that provides employees and their families with the support, information and advocacy they need to be better healthcare consumers. We combine a high-tech consumer portal with a high-touch dedicated concierge environment to provide consumers with the same level of support and guidance they would receive if they had a doctor in the family. We are focused on personalization, implementation, advocacy and results. Rightway works with employers from 100 – 25,000 employees to provide an ecosystem of healthcare navigation for employees. We are committed to generating high member satisfaction scores, industry leading engagement and a quantifiable ROI for every employer. Our approach is rooted in analytics and guided by a bottom-up understanding of a population.

The RVP of Navigation Sales is responsible for directly selling our Care Navigation solution to self-funded employers by developing channel relationships, sourcing new client prospects internally and externally, as well as managing the sales process from start to finish. This role will have a direct impact on the overall growth and success of Rightway to help further our mission of being a category defining Healthcare Technology company.

WHAT YOU’LL DO:

  • Call on self-funded employer groups, third party administrators, brokers, consultants and coalitions to sell our Care Navigation solution for the assigned territory
  • Collaborate with the Head of Sales and Chief Commercial Officer to develop and execute a direct to prospect strategy
  • Identify potential new clients, manage discovery and solution development process, make pricing recommendations, draft and deliver proposals, lead and organize finalist presentations
  • Drive the Request for Proposal (RFP) process to analyze client needs and solution fit, contribute to preparation and positioning the company to win
  • Build and maintain key prospect and channel relationships; including sourcing, organizing, and leading consultant and prospective client meetings at a frequency based upon agreed activity metrics
  • Provide background and insight about prospective opportunities to internal sales support teams and commercial leadership
  • Work collaboratively with internal departments such as underwriting, marketing, strategic partnerships, product, implementation and customer success teams to develop go to market strategies and efficiencies to successfully onboard new clients
  • Finalize contract terms and support the accurate translation of the proposal into contractual agreement
  • Use Salesforce.com to track and report sales activities to company leaders
  • Participate and attend business events, conferences, trade shows and seminars

WHO YOU ARE:

  • Willing to travel ~30% depending on the needs of the territory and selling cycle
  • 5+ years sales/account management/producer experience in a) health plan or insurance company/carrier, (b) benefits consulting or health insurance broker-based business, (c) employer-centric network solutions for a provider sponsored integrated delivery system
  • 2+ years benefit solution direct-to-employer/TPA/broker sales experience
  • 2+ years managing consultant & broker relationships
  • Proven track record within benefits solution space sales and/or upsells driving year-over-year profitable growth and client retention
  • Strong independent accountability showcasing follow-up and follow-through skills
  • Demonstrated knowledge of employer, TPA, broker and consultant sales
  • Current and substantive knowledge of employee benefit solutions
  • Proficiencies in Google suite, Microsoft office, salesforce and other industry related software

EXTRA CREDIT:

  • Experience at a direct Care Navigation competitor

SALARY (BEFORE COMMISSION POTENTIAL): 160,000 yr

CYBERSECURITY AWARENESS NOTICE

In response to ongoing and industry-wide fraudulent recruitment activities (i.e., job scams), Rightway wants to inform potential candidates that we will only contact them from the @rightwayhealthcare.com email domain. We will never ask for bank details or deposits of any kind as a condition of employment. If you have any questions about a suspicious interaction with Rightway, please feel free to reach out to us at hr@rightwayhealthcare.com.

ABOUT RIGHTWAY:

Rightway is on a mission to harmonize healthcare for everyone, everywhere. Our products guide patients to the best care and medications by inserting clinicians and pharmacists into a patient’s care journey through a modern, mobile app. Rightway is a front door to healthcare, giving patients the tools they need along with on-demand access to Rightway health guides, human experts that answer their questions and manage the frustrating parts of healthcare for them.

Since its founding in 2017, Rightway has raised over $130mm from investors including Khosla Ventures, Thrive Capital, and Tiger Global at a valuation of $1 billion. We’re headquartered in New York City, with a satellite office in Denver. Our clients rely on us to transform the healthcare experience, improve outcomes for their teams, and decrease their healthcare costs.

HOW WE LIVE OUR VALUES TO OUR TEAMMATES:

We’re seeking those with passion for healthcare and relentless devotion to our goal. We need team members that embody our following core values:

1) We are human, first
Our humanity binds us together. We bring the same empathetic approach to every individual we engage with, whether it be our members, our clients, or each other. We are all worthy of respect and understanding and we engage in our interactions with care and intention. We honor our stories. We listen to—and hear—each other, we celebrate our differences and similarities, we are present for each other, and we strive for mutual understanding.

2) We redefine what is possible
We always look beyond the obstacles in front of us to imagine new solutions. We approach our work with inspiration from other industries, other leaders, and other challenges. We use ingenuity and resourcefulness when faced with tough problems.

3) We debate then commit
We believe that a spirit of open discourse is part of a healthy culture. We understand and appreciate different perspectives and we challenge our assumptions. When working toward a decision or a new solution, we actively listen to one another, approach it with a “yes, and” mentality, and assume positive intent. Once a decision is made, we align and champion it as one team.

4) We cultivate grit
Changing healthcare doesn’t happen overnight. We reflect and learn from challenges and approach the future with a determination to strive for better. In the face of daunting situations, we value persistence. We embrace failure as a stepping stone to future success. On this journey, we seek to act with guts, resilience, initiative, and tenacity.

5) We seek to delight
Healthcare is complicated and personal. We work tirelessly to meet the goals of our clients while also delivering the best experience to our members. We recognize that no matter the role or team, we each play a crucial part in our members’ care and take that responsibility seriously. When faced with an obstacle, we are kind, respectful, and solution-oriented in our approach. We hold ourselves accountable to our clients and our members’ success.

Rightway is a healthcare company looking to improve healthcare outcomes for everyone, everywhere. With that in mind, we have to consider what is good for the health of our team, the company, and the communities we operate in. As such, Rightway has determined a mandatory COVID-19 vaccination policy for all employees, in combination with other safety precautions, is the best way forward.

Rightway is PROUDLY an Equal Opportunity Employer that believes in strength in the diversity of thought processes, beliefs, background and education and fosters an inclusive culture where differences are celebrated to drive the best business decisions possible. We do not discriminate on any basis covered by appropriate law. All employment is decided on the consideration of merit, qualifications, need and performance.