Field Engineer
Repl.it
Location
NYC (SoHo) Hybrid
Employment Type
Full time
Location Type
Hybrid
Department
GTM
Compensation
- Compensation is determined based on career level, with the base salary for this role ranging from $150K – $235K • Offers Equity • Offers Bonus • Performance Based Bonus
Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide and over 500,000 business users, Replit is democratizing software development by removing traditional barriers to application creation.
Replit is one of the fastest growing companies in the world, having gone from $2.5M in ARR to over $250M in just 10 months. We provide the fastest way to turn ideas into software. With our powerful AI-powered Agent and Assistant, anyone can create and launch apps from natural language in just one click. Build and deploy full-stack applications directly from your browser—no setup required. Never written a line of code in your life? No problem. Replit makes software creation accessible, collaborative, and lightning-fast. Join us in our mission to empower the next generation of builders.
About the role:
As an Enterprise/Strategic Field Engineer, you'll be the technical cornerstone for Replit's largest and most strategic accounts. This is a 20/80 hybrid role: 80% post-sales (driving adoption, expansion, and retention) and 20% high-impact pre-sales (closing complex technical evaluations). You'll own the end-to-end technical relationship—from pre-sales architecture discussions through multi-year expansion—ensuring our enterprise customers don't just use Replit, but become Replit-powered companies.
You'll partner with Account Executives and Account Managers, managing post-sales accounts and supporting active pre-sales deals simultaneously. This is not a reactive support role—this is a proactive, strategic technical leader who identifies blockers before they become problems, champions new use cases, and directly influences $5M+ in annual recurring revenue.
In this role you will:
Post-Sales (80% — Your Primary Focus)
Own Technical Onboarding: Build and execute 90-day success plans to drive Time-to-First-Value. You will ensure our customers deploy their first production solutions in Replit or establish enterprise prototyping workflows, and set governance processes in place.
Drive Continuous Adoption & Viral Growth: Build relationship and trust with key technical and business stakeholders, proactively run enablement sessions, technical workshops, and hackathons to keep teams building and increasing the value they are getting our of Replit.
Source & Qualify Expansion Opportunities: Proactively identify new teams, new use cases, and new projects. Provide technical validation and support commercial close
Run Value-Based QBRs: Co-lead quarterly business reviews with Account Managers, shifting the conversation to business value delivered and strategic roadmap alignment
Be the Voice of the Customer: Act as internal advocate to Product and Engineering. Your feedback directly shapes Replit's roadmap
Pre-Sales (20% — High-Impact)
Strategic Technical Discovery: When you are pulled into complex deals, join as the expert closer. Run deep discovery on their stack and constraints, then design the technical win strategy
Proof of Value (POV) & Live Building: You will build live, functional applications on the fly during executive meetings to prove immediate value and technical feasibility to VPs and C-suite stakeholders
Required skills and experience:
5-7+ years in technical customer-facing roles such as Solutions Engineer, Technical Account Manager, Sales Engineer, Customer Engineer or Forward Deployed Engineer at a high-growth B2B SaaS or dev tools company
Proven post-sales ownership: You've managed a book of 15-25+ enterprise accounts, driving adoption, expansion, and renewal with measurable NRR impact
Pre-sales technical selling experience: You've run POCs, onboarding sessions, webinars, and workshops. You've led technical meetings with the ability to listen to vague or concrete requirements and translate them on the fly into technical concepts, explain them clearly, and navigate rapidly changing meetings and unexpected challenges
Hands-on technical credibility: You can read and write code (JavaScript, Python, or similar). You've built applications and understand APIs, databases, CI/CD pipelines, and modern cloud architecture
Exceptional communication: You can explain complex technical concepts to non-technical executives and translate business requirements into technical architecture
Comfort with up to 25% travel (expect 30%+)
Nice to have:
You're an active Replit user
Experience with AI-powered dev tools, IDEs, source control, or developer platforms (GitHub/GitLab, V0, Cursor, Windsurf, Lovable, Claude Code, Zapier etc.)
Understanding of AI Evaluation patterns (Evals) and Context Management (RAG, System Prompts)
Hands-on experience building or configuring Model Context Protocol servers
Background in DevOps, cloud infrastructure (AWS/GCP/Azure), or SRE
Experience running paid professional services engagements or customer workshops
Tools + Tech Stack for this role:
Replit
HubSpot CRM
SSO/SAML/SCIM identity systems
Cloud platforms (AWS, GCP, Azure)
Slack
Claude
ChatGPT
Gemini
Notion
Superhuman
ZoomInfo
Hex
This role may not be a fit if:
You're not passionate about driving customer success and long-term strategic relationships
You lack technical depth or have no interest in understanding developer workflows and enterprise architecture
You're not excited about AI and its potential to transform how enterprises build software
You prefer reactive support work over proactive, strategic customer engagement
You're not comfortable with significant travel (up to 30%+) for customer meetings and on-site engagements
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You prefer transactional interactions over building deep, multi-year customer relationships
This is a full-time role that can be held from our NYC office. The role has an in-office requirement.
Full-Time Employee Benefits Include:
💰 Competitive Salary & Equity
💹 401(k) Program
⚕️ Health, Dental, Vision and Life Insurance
🩼 Short Term and Long Term Disability
🚼 Paid Parental, Medical, Caregiver Leave
🚗 Commuter Benefits
📱 Monthly Wellness Stipend
🧑💻 Autonoumous Work Environement
🖥 In Office Set-Up Reimbursement
🏝 Flexible Time Off (FTO) + Holidays
🚀 Quarterly Team Gatherings
☕ In Office Amenities
Want to learn more about what we are up to?
Interviewing + Culture at Replit
To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.
Compensation Range: $150K - $235K