Life Science Community Manager
Quartzy
Marketing & Communications
Remote
Posted on Jul 10, 2025
Quartzy is seeking a Life Science Community Manager to foster engagement, collaboration and knowledge sharing in our vibrant community of lab operations professionals. This role is central to our strategy to grow awareness, build trust, and turn lab professionals into loyal advocates of the Quartzy platform. This position serves as a key public-facing voice, responding to community questions, translating complex scientific ideas into accessible language, and creating an environment of curiosity, credibility, respect, and enthusiasm about our work.
About You
You're a natural community builder who loves sparking conversations, connecting people, and making others feel heard. You’re also a sharp communicator with a knack for storytelling and a curiosity about how science really gets done. You’re excited to build something new—from blog posts and webinars to online forums and user meetups—and you’re scrappy enough to do it in a fast-moving environment with a lot of autonomy.
Why Quartzy
Quartzy is the world’s #1 lab management platform. Every day, hundreds of thousands of scientists across the globe rely on our software to streamline lab operations, manage inventory, and purchase supplies. Quartzy combines lab resource management with eCommerce, offering unique value to a wide range of customers—from biotech startups to university labs, food & beverage innovators, and companies working on critical healthcare breakthroughs. We’re proud to support the people who are changing the world through science.
What You’ll Do
- Serve as the front line of our brand across our online community platform (e.g., Circle.so) and social media platforms, responding to questions, comments, and discussions with clarity and accuracy.
- Engage with users, moderate discussions, and highlight community stories.
- Monitor online conversations and emerging trends to surface questions, sentiment, and opportunities for engagement.
- Develop playbooks, community guidelines, and systems for scalable, consistent social interaction.
- Build trust and foster long-term relationships with our community audiences.
- Collect community feedback and insights to share with the Product teams.
- Collaborate with content creators and scientists to ensure community responses are scientifically sound and on-brand.
- Write or work with contractors to write blog posts, case studies, infographics, video scripts, product tips, and thought leadership pieces
- Organize and run virtual events like webinars, AMAs, and community meetups
- Engage with users, moderate discussions, and highlight community stories
- Support product adoption by sharing helpful tips and connecting users to the right resources
- Collect community feedback and insights to share with the Product teams
- Track and report on engagement metrics across community efforts
What We're Looking For
- 2 - 4 years of experience in community engagement in a for profit company
- Previous experience in the life sciences industry
- Strong communication and relationship-building abilities
- Comfortable working with technical/scientific subject matter - even if you’re not a scientist
- Experience with basic design tools (Canva, Figma, or Adobe Express)
- Familiarity with community management platforms, social media engagement, and email platforms (e.g. Mailchimp, HubSpot)
- Proactive, curious, and resourceful - you’re not afraid to figure things out as you go
- Outgoing and able to communicate complex ideas in an engaging manner
- Ability and willingness to travel up to 25% of the time
What We Offer
- Mission-Driven Culture - We care deeply about helping scientists advance scientific research and we hope you do too!
- Transparency - Weekly all company stand ups, monthly town halls, quarterly state of the start ups and anytime access to co-founders
- Generous Time Off - Take the time you need, when you need it
- Internet Stipend - Quartzy provides a monthly stipend for your internet service
- Great Gear - We’ll set you up for success with the latest tech and help you outfit your home office.
Quartzy provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. As part of this policy and legal compliance, Quartzy will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship would result. Quartzy will also accommodate a religious belief or practice (including religious dress and grooming practices, such as religious clothing or hairstyles) if the accommodation is reasonable and will not impose an undue hardship.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Quartzy, Inc. will comply with any and all applicable local, city, county, state and federal laws, regulations and orders now in effect or which may hereafter be enacted.