Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role

The Manager, Growth Operations is responsible for leading external partnership strategy & optimization. The Manager will be responsible for managing the end-to-end development and optimization of Oscar’s partner and enrollment surface lifecycle . The Manager will use their expertise and leadership to work with other teams at Oscar to develop new products, procedures, solutions, and workflows.

You will report to the Sr. Manager Growth Technical Operations

This is a hybrid role in our New York office. You will work part of the time in the office and part of the time remote / work-from-home. #LI-Hybrid

The base pay for this role is: $103,200-$135,450 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, and annual performance bonuses.

Responsibilities

Design and optimize key processes related to external partner relationship operations and service
Partner with Oscar’s Technology team on the development of new tools and procedures Develop reporting and oversight processes to ensure the continued compliance and operational health of Oscar’s partner relationships
Lead cross-functional initiatives including developing business cases to support investment, building project plans, managing project teams, and providing updates to senior leadership.
Cultivate a deep understanding and become the subject matter expert on your assigned markets, products, and/or initiatives.
Build frameworks for analyzing market and surface insights to leadership
Create data models and tools that produce actionable business insights to drive strategic decisions.
Source, organize, and analyze data to evaluate the effectiveness and ROI of initiatives.
Manage and/or act as a mentor to your direct reports and/or more junior team members
Compliance with all applicable laws and regulations
Other duties as assigned

Qualifications

Bachelor’s degree or 4+ years commensurate work experience
4+ years experience working in healthcare, financial or tech operations
3+ High level of expertise in SQL and database management
1+ years managing and/or supporting the development of a team
3+ years Experience managing financial processes

Bonus Points

Experience working directly with Growth-oriented teams (e.g. Sales)
Knowledge of insurance regulations
Working knowledge of Python and other coding languages

This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here.

At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives..

Pay Transparency:

Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience.

Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.

Reasonable Accommodation:

Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.

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