People Matter

Associate, Ops Transformation & Strategy

Oscar Health

Oscar Health

Posted on Saturday, September 2, 2023

Hi, we're Oscar. We're hiring an Associate to join our Ops Transformation & Strategy team.

Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role

We are looking for a high-performing Associate to join our Ops Transformation & Strategy team. This is a fast moving team focused on creating value in Operations: increasing efficiency, reducing costs, reducing risk, building for scale, increasing member and provider experience, driving innovation, and more. The team reports to the company COO and focuses on top priority areas of the business. On a project basis, you will collaborate with the leaders in various departments to diagnose critical issues and root causes, assess processes and capabilities end to end, and propose a path towards a more optimal state.

You will report to the VP, Ops Transformation & Strategy.

Work Location:

Oscar is a blended work culture where everyone, regardless of work type or location, feels connected to their teammates, our culture and our mission.

If you live within commutable distance to our New York City office ( in Hudson Square), our Tempe office (off the 101 at University Ave), or our Los Angeles office (in Marina Del Rey), you will be expected to come into the office at least two days each week. Otherwise, this is a remote / work-from-home role.

You must reside in one of the following states: Alabama, Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Kentucky, Maryland, Massachusetts, Michigan, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, Tennessee, Texas, Utah, Virginia, Washington, or Washington, D.C. Note, this list of states is subject to change. #LI-Remote

Pay Transparency:

The base pay for this role in the states of California, Connecticut, New Jersey, New York, and Washington is $98,400 - $129,150 per year. The base pay for this role in all other locations is: $88,560 - $116,235 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.


  • On a project basis, performs current state assessment of processes and performance followed by collaboration with subject matter experts to identify solutions
  • Leads the end-to-end management of cross-functional implementations/projects, including project plan creation, stakeholder engagement, managing cross-functional relationships to drive collaboration, edge case mitigation, and on-time completion.
  • Evaluates overall departmental performance by creating, gathering, analyzing and interpreting data and metrics as well as assisting in development of departmental metrics and implementation of mitigation strategies
  • Collaboratively works with all relevant internal and external stakeholder groups to formulate proactive implementation, communications, and program strategies for successful change management and risk mitigation initiatives
  • Mentors team members and promotes colleagues' growth and professional development
  • Compliance with all applicable laws and regulations
  • Other duties as assigned


  • 3+ years of experience in program management, consulting, corporate strategy, or operational improvement
  • 2+ years of experience in delivering projects / programs independently and within a team environment
  • Experience using data and metrics to drive improvements in programs
  • Successfully executed enterprise-wide initiatives

Bonus points

  • Experience / background in a fast-paced operations environment
  • Master's Degree
  • PMP Certifications or Program Management Certifications
  • Lean/Six Sigma Certifications
  • Healthcare experience (Health Insurance, Health Systems, or Healthcare Consulting)

This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here.

At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives..

Pay Transparency:

Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience.

Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.

Reasonable Accommodation:

Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team ( to make the need for an accommodation known.