Senior Operations Associate (BRN Management)
Opendoor
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We are open to consider candidates for relocation.
About The Team
The Virtual BRN Management team works closely with our vendors in the local markets and make sure the work is complete on time. The team interacts with multiple team internal to ensure that customer requirements are met on timeThe objective is to make sure that all customer and lender requirement work is completed on the house on time. This role must balance work with internal and external teams, applying judgment as needed to ensure optimal outcomes. When done well, this role results in great customer satisfaction and happy vendors
Responsibilities - BRN Management
- You will be monitoring work queues for accepted jobs
- You will coordinate with external vendors and internal stakeholders to ensure projects are completed
- You will review Jobsite photos and assess completion and work with internal stakeholder and vendor if addition work is required
- You will work with the team to issue Work orders and ensure it is on budget
- You will communicate schedule with the vendor and confirm availability, also with with stakeholder if dates need to be changed
- Do pre and post appointment check in with the vendor
- You will be preparing a Quality check report at the end of each job
- You might be required to follow up with the vendor on additional documentations
Qualifications
- This is not a Permanent WFH role
- Strong English language skills (verbal and written)
- At least 3 year of work experience with two years of calling (Inbound or outbound) experience
- Self-motivated and task-oriented
- Experience collaborating with cross-team stakeholders
- Experience in case management system
- Willing to work in night shift
Preferred Qualifications
- Experience in US construction or real estate industry
In office roles require all role responsibilities to be performed in the office. Candidates must be based within a 25-kilometer commuting distance of the specified office location.
#LI-Onsite #LI-DN1
More About Us
This job is no longer accepting applications
See open jobs at Opendoor.See open jobs similar to "Senior Operations Associate (BRN Management)" Khosla Ventures.