Founded in 2014, Opendoor’s mission is to empower everyone with the freedom to move. We believe the traditional real estate process is broken and our goal is simple: build a digital, end-to-end customer experience that makes buying and selling a home simple, certain and fast. We have assembled a dedicated team with diverse backgrounds to support more than 100,000 homes bought and sold with us and the customers who have selected Opendoor as a trusted partner in handling one of their largest financial transactions. But the work is far from over as we continue to grow in new markets. Transforming the real estate industry takes tenacity and dedication. It takes problem solvers and builders. It takes a tight knit community of teammates doing the best work of their lives, pushing one another to transform a complicated process into a simple one. So where do you fit in? Whether you’re passionate about real estate, people, numbers, words, code, or strategy -- we have a place for you. Real estate is broken. Come help us fix it.

About the Team

You will partner with the India Market Operations Team Managers and Senior Leaders to create and maintain dashboards and reports that are utilized by the operations team. You will also be a part of the weekly reviews to understand the data requirements and drive solutions. You will be involved in operations process improvement projects as well.

Role Responsibilities:

Own dashboards that help operators and senior leadership run their teams
Improve analytics infrastructure at Opendoor by crafting new data tables, modifying source code for existing tables, and ensuring everything is documented
Create and maintain daily operational scorecards to track and report on KPIs; assist in volume forecast and capacity planning as needed
Report on operational metrics, conduct data and business analysis, and present summary of findings to management in a clear, concise, convincing, and actionable format
Provide support and maintenance to existing management information systems (MIS)
Generate and distribute management reports in accurate and timely manner
Create, support and maintain MIS Data warehousing
Analyze business information to identify process improvements for increasing business efficiency and effectiveness
Generate and publish reports dashboards accurately as per specifications and within TAT
Provide meaningful insights
Manage requests on various adhoc reports
Work on business reviews
Reconcile headcount and maintain updated headcount list
Stack preparation on a weekly and monthly basis; Prepare SOP & documentations and specifications
Help write and optimize in-application SQL statements

Skills Needed:

Good verbal & written communication; will be a connecting stakeholder in the US
Strong presentation skills
Excellent Interpersonal skills with out of the box problem solving approach
Ability to handle demanding working environment and work under pressure
Ability to maintain focus while working with voluminous data
Understanding of data, data analytics, data mining processes
Knowledge of Google Suite, SQL and Power BI
Have 2-4 years job knowledge about excel and SQL
Minimum 3-5 year of experience working on data
Process Approach and comprehension of customer requirements
Ability to work & communicate with people across production floor
Ability to think analytically
Strong understanding of Google apps (sheets, slides, docs) and Mode
Complex problem solving and critical thinking
Willing to work in the US shift in Chennai location.

Bonus Points If:

Experience working with Mode
Experience working with Snowflake

In office roles require all role responsibilities to be performed in the office. Candidates must be based within a 25-kilometer commuting distance of the specified office location.

#LI-Hybrid

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More About Us

To learn how we are reinventing the Real Estate industry check out our website, to hear about our culture directly from team members visit The Muse and to discover what we are building for our customers read our blog posts.

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