Executive Programs Narrative Lead
OpenAI
San Francisco, CA, USA
Location
San Francisco
Employment Type
Full time
Location Type
Hybrid
Department
Marketing
Compensation
- $266K – $295K • Offers Equity
The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.
Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
401(k) retirement plan with employer match
Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
Mental health and wellness support
Employer-paid basic life and disability coverage
Annual learning and development stipend to fuel your professional growth
Daily meals in our offices, and meal delivery credits as eligible
Relocation support for eligible employees
Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.
More details about our benefits are available to candidates during the hiring process.
This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.
About the Team
The Enterprise Marketing team helps the world's largest organizations understand, adopt, and scale AI responsibly. We partner closely with Sales, Solutions, Product, Research, Customer Success, Events, Comms, and executive leadership to help customers see what is possible with OpenAI and move from interest to action.
Within Enterprise Marketing, the Executive Briefing Center team creates strategic conversations for OpenAI's most important customers and prospects. We bring together customer context, product insight, technical expertise, and executive storytelling to help senior leaders understand what AI can make possible for their business.
About the Role
As the Executive Programs Narrative Lead, you will shape how our most strategic customers experience and understand OpenAI in high-stakes executive moments. You will own the narrative strategy for priority Executive Briefing Center conversations, turning OpenAI's technology, customer insight, and enterprise strategy into bespoke C-suite narratives that help leaders understand where AI can create business value, unlock new ways of working, and support transformation at scale.
This is a senior role for someone who combines strategic storytelling, customer empathy, executive presence, and experience design instincts. You will partner across Sales, Solutions, Product Marketing, Customer Success, Events, Design, and executive stakeholders to build briefing narratives that feel specific, strategic, and commercially relevant.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Develop bespoke executive narratives for priority customer briefings.
Partner with Sales and account teams to understand customer context, transformation goals, buying committee dynamics, and strategic priorities.
Shape briefing arcs that connect OpenAI capabilities to customer business outcomes.
Translate complex AI concepts into clear, credible, executive-level conversations.
Build repeatable narrative frameworks, briefing modules, and planning tools for the EBC motion.
Partner with Design, Events, Product Marketing, Solutions, Customer Success, and executive stakeholders to create high-quality briefing experiences.
Help prepare internal leaders for strategic customer conversations with clear messaging, talk tracks, and briefing materials.
Identify patterns across customer briefings that should inform broader enterprise narrative, content, or field motions.
You might thrive in this role, if you:
Have 10+ years experience building executive-level customer narratives, strategic briefings, innovation programs, transformation workshops, or similar C-suite engagements.
Have a strong track record of turning customer context and complex technology into clear, useful executive conversations.
Have partnered directly with Sales, account teams, customer-facing leaders, executives, design, or strategy teams.
Can operate in ambiguous, high-stakes environments where inputs are incomplete and the story needs to be shaped from first principles.
Bring strong writing, synthesis, and executive communication skills.
Have strong customer empathy and understand what senior enterprise leaders need to hear, discuss, and decide.
Can move between bespoke customer work and repeatable narrative frameworks.
Compensation Range: $266K - $295K USD
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
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At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Compensation Range: $266K - $295K