Technical Product Manager, GTM Systems
OpenAI
Product, IT
San Francisco, CA, USA
USD 216k-240k / year + Equity
Location
San Francisco
Employment Type
Full time
Location Type
Hybrid
Department
Finance
Compensation
- San Francisco $216K – $240K • Offers Equity
The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.
Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
401(k) retirement plan with employer match
Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
Mental health and wellness support
Employer-paid basic life and disability coverage
Annual learning and development stipend to fuel your professional growth
Daily meals in our offices, and meal delivery credits as eligible
Relocation support for eligible employees
Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.
More details about our benefits are available to candidates during the hiring process.
This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.
About the team
OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals together to accomplish this.
In pursuit of this mission, our Enterprise Platform Technology team is responsible for enabling scalable go-to-market operations that help customers successfully adopt OpenAI’s products. The team partners across Sales, Marketing, Revenue Operations, Finance, Support, Data, and Engineering to design intelligent systems and workflows that support customer acquisition, lifecycle activation, and operational scale across the GTM ecosystem.
About the role
OpenAI’s top-of-funnel GTM landscape is evolving into a signal-driven, data-orchestrated acquisition engine powered by AI-native workflows, enriched customer intelligence, and increasingly interconnected GTM systems. We are looking for a Technical Product Manager to help drive the strategy, alignment, prioritization, and execution of these systems across Salesforce and adjacent GTM platforms.
This role will partner closely with GTM Systems Engineering, Revenue Operations, Sales, Marketing, Data, and Enterprise Platform teams to operationalize scalable workflows supporting lead capture, enrichment, routing, activation, prospecting, and pipeline generation. The ideal candidate combines strong technical fluency, operational systems thinking, and stakeholder leadership with the ability to drive execution across highly cross-functional environments.
In this role, you'll:
Own and drive top-of-funnel GTM systems initiatives across Lead-to-Opportunity (LtO), enrichment orchestration, prospecting workflows, lifecycle activation, routing, and sales engagement operations
Partner with stakeholders and engineering teams to identify operational pain points, define scalable solutions, evaluate technical tradeoffs, and execute across Salesforce and adjacent GTM platforms
Align cross-functional stakeholders across GTM, Revenue Operations, Marketing, Finance, Security, Legal, Data, and Enterprise Platform teams while driving execution cadence, prioritization, and delivery visibility
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Help operationalize AI-native GTM workflows by defining scalable automation, orchestration, agentic workflows, and human-in-the-loop processes across the customer acquisition lifecycle
You might thrive in this role if you have:
Strong understanding of Lead-to-Opportunity (LtO) workflows, GTM systems, and data enrichment ecosystems supporting modern sales organizations
Experience working across Salesforce, Marketing Automation platforms, enrichment providers, Sales Engagement tooling, routing engines, and adjacent GTM systems
Familiarity with attribution flows, MQL/SQL lifecycle management, deduplication, territory assignment, lead routing, sequencing orchestration, and data normalization at scale
Proven ability to drive complex cross-functional initiatives from discovery and stakeholder alignment through execution and operationalization
Strong technical fluency across APIs, integrations, event-driven architectures, enterprise SaaS ecosystems, and Salesforce platform capabilities
Experience partnering closely with Engineering, Revenue Operations, Sales, Marketing, Finance, Security, and Enterprise Platform teams
Experience operating within SOX/SOC2-controlled environments with strong understanding of SDLC, QA, release management, and operational governance
Strong written and verbal communication skills with the ability to clearly communicate priorities, tradeoffs, risks, and execution plans
Nice to Have
Ability to independently reason through technical system design, integration dependencies, and operational tradeoffs alongside engineering teams
Familiarity with Salesforce platform architecture, automation patterns, APIs, and event-driven workflows
Experience working within AI-native, high-growth, or highly ambiguous operating environments
Exposure to global go-to-market operations, territory models, and regional business processes
Ability to operate scrappily and iteratively while maintaining a strong bias toward scalability, governance, and long-term maintainability
Compensation Range: $216K - $240K USD
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
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At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Compensation Range: $216K - $240K