Global Relocation & Mobility Specialist
OpenAI
About the Team
OpenAI’s People team is dedicated to creating exceptional employee experiences and enabling the movement of world-class talent across the organization. Our Global Mobility function plays a key role in making this possible, helping employees relocate, transfer, and navigate immigration with confidence and care. You’ll join a small and high-impact group that collaborates closely with Recruiting, Legal, Payroll, Tax, and Workplace teams to support global hiring and talent transitions.
About the Role
We’re hiring a Talent Mobility Specialist to help elevate and scale our global relocation and mobility programs. This programmatic individual contributor role is based in New York City and works closely with our mobility vendors. You’ll be the go-to expert for relocation logistics and talent mobility support, ensuring smooth and personalized experiences during high-stakes transitions. Over time, you’ll also contribute to policy development, vendor performance tracking, and scalable global strategies that make OpenAI a more agile and globally integrated organization. This role reports to our Global Mobility & Immigration Manager based in San Francisco.
You'll be responsible for:
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Relocation Support
Serve as the day-to-day point of contact for employee relocations, partnering closely with our Relocation Management Company (RMC).
Coordinate across internal teams (e.g., Finance, Legal, IT, Workplace) to ensure smooth transitions and address relocation needs.
Own key employee touchpoints throughout the relocation journey, escalating and resolving issues to ensure a high-quality, employee-first experience.
Track and evaluate vendor performance, using feedback and data to recommend process or service improvements.
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Mobility & Immigration
Help shape and iterate on global mobility policies and programs, including permanent transfers, international assignments, and expat support.
Collaborate with HR Business Partners and other teams on cross-functional mobility initiatives (e.g., supporting distributed teams, expanding into new regions).
Maintain general knowledge of global immigration processes and provide thoughtful coordination between mobility and immigration workflows.
Deliver empathetic, high-touch support during complex or time-sensitive transitions.
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Data & Reporting
Provide regular reporting and insights on mobility volumes, satisfaction metrics, and vendor performance.
Support system and process improvements related to global mobility tools and integrations.
Monitor mobility budgets, manage exceptions thoughtfully, and help ensure programs remain cost-effective and scalable.
We’re Seeking:
4-6 years of experience in global mobility, relocation, or immigration, preferably in a fast-paced environment.
Strong program management and vendor partnership skills.
A customer-first mindset and ability to navigate ambiguity with clarity and empathy.
Collaborative instincts and the ability to drive cross-functional alignment.
Excellent communication skills and a track record of building trust with stakeholders.
Workplace & Location
This role is based in our New York City office in order to help provide global employee support including across timezones in EMEA and the US. We offer relocation support to new employees, and we use a hybrid work model: three days in the office per week with optional work from home on Thursdays and Fridays.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status.
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For US Based Candidates: Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.
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At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.