Senior ORD Operations Manager
Okta
Get to know Okta
Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.
At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences.
Join our team! We’re building a world where Identity belongs to you.
Okta is hiring a Senior Operations Manager to play a key role across Okta Research and Development (ORD; includes Engineering, Product and Design). As a cross-functional connector, you’ll partner with ORD leaders, Finance and Strategic Sourcing and other business units to investigate operational usage and forecasting trends, drive operational efficiency, and enable reporting across various organizational levels. You will support other cross-functional projects as needed and work with the business to drive process improvements.
Responsibilities
- Manage R&D deliverables tied to CapEx and Tax Credit programs
- Track Engineering Internal and Field Facing Metrics
- Own tracking and allocation of Headcount by functional and product areas
- Establish and Maintain Engineering on-call schedule in PagerDuty
- Manage Field Requests that require Engineering participation
- Special projects may include budget tracking and analysis, Capacity planning and Software/Telephony trend analysis
Qualifications
- 4 years of relevant experience in Program/Project management, Operations and Vendor Engagement.
- Basics of Cloud computing and Software as a Service experience
- Strong business requirements gathering skills
- Operates with discretion and maintains confidentiality
- Handles interpersonal relationships judiciously and professionally
- Operates with a high degree of independence, influence, and accountability
- Operates with careful execution, assertiveness and creative problem-solving practices
- Learns quickly on a fast-paced team supporting highly technical areas
- Ability to be innovative, creative and open minded
- Possesses excellent written and verbal communication skills, including ease communicating with senior leadership and across functional lines
- Expertise with collaboration tools (G-Suite, Zoom, Slack, Confluence, etc.)
- Experience in technical or engineering organizations is a plus
- Bachelor’s Degree or equivalent
#LI-MM
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Below is the annual base salary range for candidates located in California. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.
What you can look forward to as a Full-Time Okta employee!
- Amazing Benefits
- Making Social Impact
- Developing Talent and Fostering Connection + Community at Okta
Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.
Some roles may require travel to one of our office locations for in-person onboarding.
Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.
If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.
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