People Matter

Chief of Staff, Business Technology



IT, People & HR, Operations
San Francisco, CA, USA
Posted on Thursday, July 11, 2024

Get to know Okta

Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences.

Join our team! We’re building a world where Identity belongs to you.

The Business Technology Team

Business Technology is on a mission to accelerate Okta’s scale and growth. We bring world-class business acumen and technology expertise to every interaction. We also drive cross-functional collaboration and are focused on delivering measurable business outcomes.

The Chief of Staff Opportunity

We are looking for a Chief of Staff to develop, manage, and enhance the communication, collaboration, and management processes for the Business Technology (BT) leadership team. Reporting directly to the SVP of Business Technology, the Chief of Staff will work closely with BT leaders, HR, the Strategy and Operations team, and other members of the Business Operations department. The role involves fostering collaboration, elevating communication within the organization and across the company, establishing and managing BT leadership practices, and developing the BT brand strategy.

What you’ll be doing

  • Trusted Advisor: Act as a trusted advisor to the SVP and leadership team, ensuring smooth operations with a focus on team wellness, high engagement, and healthy collaboration.

  • Cross-Functional Collaboration & Stakeholder Management: Build and maintain strong relationships within the BT leadership team and with other leaders across the organization. Connect the dots across various initiatives, foster cross-departmental collaboration, and ensure alignment on shared goals and priorities.

  • Team Operating Cadences & Communications: Define operating norms and communication strategies within the BT organization, including:

    • Departmental activities such as quarterly town halls, newsletters, project and stakeholder communications, branding, and employee feedback mechanisms (in partnership with HR).
    • BT leadership team activities, including end-to-end ownership of key operational rhythms and processes such as weekly leadership meetings, VMT reviews, team offsites, etc., with a focus on efficient project management.
  • Executive Communications: Assist in creating and preparing executive-level presentations and reports to communicate progress, risks, and opportunities to senior company leadership, stakeholders, Board members, and customers. Support meetings by capturing key discussion items and feedback, and triaging next steps with the appropriate teams when necessary.

What you’ll bring to the role

  • 7-10 years of experience in a similar role, such as business operations or communications; IT experience is a plus.
  • Proven track record in managing cross-functional programs with excellent influencing skills.
  • Exceptional judgment and discretion when handling confidential information.
  • Strong attention to detail with both structured and creative thinking.
  • Excellent written and verbal communication skills.
  • Experience collaborating with executives to achieve business outcomes.
  • You thrive on the success of the team and support your fellow team members.
  • Known for your ability to build relationships across various departments, levels, and backgrounds, using this skill to influence cross-functionally.
  • Strong orientation towards outcomes, with a willingness to roll up your sleeves to get the job done.


Below is the annual base salary range for candidates located in California. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit:

The annual base salary range for this position for candidates located in the San Francisco Bay area is between:
$190,000$284,000 USD

What you can look forward to as an Full-Time Okta employee!

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today!

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application or interview process, please use this Form to request an accommodation.

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