People Matter

Senior Product Designer (Customer Identity)



Product, Customer Service, Design
Posted on Tuesday, July 9, 2024

Get to know Okta

Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences.

Join our team! We’re building a world where Identity belongs to you.

Senior Product Designer (Customer Identity)
IAM Delegated Administration

Okta’s Customer Identity Cloud (CIC), powered by Auth0 technology, is an easy to implement authentication and authorization platform designed by developers for developers. We make access to applications safe, secure, and seamless for the more than 100 million daily logins around the world. Our modern approach to identity enables this Tier 0 global service to deliver convenience, privacy, and security so customers can focus on innovation.

Our commitment to identity inspires and sustains our Diversity, Inclusion, and Belonging strategy as we aim to celebrate and protect the identities of everyone in our network.

Click here to learn more about our commitment to building balanced teams.

The Team

This role will focus on the Delegated Administration experience - a set of capabilities enabling businesses selling services to other businesses (B2B) to scale their identity needs. Your mission will be to design and iterate on experiences that will make it easy for customers to seamlessly grow their usage of the Auth0 platform to incorporate enterprise business needs. You will directly contribute to feature sets that address the configuration, operation, and end-user experiences that our customers need to serve their own customers and users at scale.

You will join a distributed and diverse team of designers supported by leadership and subject matter experts, as well as design and research peers with whom you can collaborate and share feedback. You will also be part of a product team that includes Product Management and Engineering counterparts, and will have direct ownership and impact throughout the product development lifecycle. We are looking for a designer who is a team player and works closely with engineers and product managers to solve complex problems. If you are a collaborative problem solver wanting to explore complex and impactful user experiences, this position could be perfect for you.

You will have the opportunity to:

  • Work cross-functionally with Product Managers and Engineers, prioritizing features and improvements, facilitating design discussions, and providing feedback
  • Own your team’s product design process from beginning to end
  • Define data and analytics to measure design solutions
  • Conduct research and communicate insights to help the team understand customer problems
  • Transform challenging workflows into simple, usable, and elegant experiences for developer personas
  • Share work early and often and seek constructive feedback from peers, product teams, and other stakeholders
  • Iterate solutions based on direct and indirect stakeholder feedback
  • Partner with Engineering to ensure a high-quality implementation and user experience
  • Work together with designers on other product teams to ensure consistency, improve quality, and contribute to our team processes and principles

You might be a good fit for this role if you:

  • Have experience building developer products that have user experiences spanning in-browser interfaces, application development environments, command-line interfaces, and APIs
  • Have experience designing for enterprise security or IT products, particularly in business-to-business SaaS experiences
  • Have strong UI skills and an exceptional eye for detail, with a portfolio to match
  • Communicate early ideas through flows and low-fidelity sketches to facilitate discussions and get early feedback
  • Know how to use qualitative and quantitative data to back up your design decisions, and suggest new research
  • Have the ability to design polished, high-fidelity mockups and prototypes of your solutions using tools such as Figma
  • Can work from scratch or within an existing design system, and know when to break out existing components to create new, extensible patterns instead
  • Know how to break big problems into smaller experiments to validate assumptions faster
  • Have excellent written and verbal English communication skills to help you collaborate with global stakeholders across the company.
  • Thrive in a collaborative remote environment
  • Bonus: Familiarity or experience with modern front-end development practices
  • Bonus: Have worked in enterprise-sponsored open-source software development

What you can look forward to as an Full-Time Okta employee!

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today!

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application or interview process, please use this Form to request an accommodation.

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