People Matter

Salesforce Staff Product Analyst



IT, Product, Sales & Business Development
United States
Posted on Tuesday, June 4, 2024

Get to know Okta

Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences.

Join our team! We’re building a world where Identity belongs to you.

The Business Technology Team

This role joins the Business Technology organization and plays a critical part in realizing our vision to accelerate the delivery of business outcomes across Okta by driving clarity, collaboration, and accountability in everything we do. We enable the broader Business Technology organization in the mission to “Accelerate Okta’s Scale and Growth”.

The Salesforce Staff Analyst Opportunity

We are looking for a Salesforce Practitioner with experience in the Salesforce Sales Cloud, Partner Communities and additional Go-to-Market applications to join our growing team. This role will be responsible for strategic, cross-functional initiatives as well as ongoing enhancements and production support.

The ideal candidate will have a deep understanding of Salesforce functionalities, excellent communication skills, and the ability to collaborate with cross-functional teams to deliver high-impact products.You have a security-first mindset but understand the balance of delivering a seamless customer and employee experience.

In this pivotal role, you will take charge of managing a strategic roadmap for the Field Sales, Solution Engineering and Partner Operations, placing a particular emphasis on SalesCloud and Experience Cloud features. As the key liaison between technology and business stakeholders, you will play a crucial role in developing and nurturing relationships to ensure the alignment of technology solutions with business objectives. You will collaborate with other Product Owners outside the Sales sector to maintain a cohesive and integrated approach across the organization. You will be responsible for overall delivery by leading the scrum team through a Scrum and Agile development framework.

If you are a seasoned professional seeking a challenging and impactful role to shape the future of Enterprise GTM applications, Okta provides a unique and dynamic environment for you to thrive. Join us in building the future of secure technology solutions and contribute to the success of Okta's mission of freeing everyone to safely use any technology—anywhere, on any device or app.

What you’ll be doing

  • Collaborate with stakeholders to understand unique business needs and translate them into a strategic product roadmap
  • Define and communicate the overall vision and strategy for Salesforce-based products
  • Maintain a holistic view of all business system processes and users, to understand functional impacts with regard to configuration, process, workflow and reporting
  • Prioritize and maintain the product backlog, ensuring that features and enhancements align with business priorities
  • Clearly articulate user stories, acceptance criteria, and technical specifications for development teams
  • Act as the liaison between business stakeholders and the scrum team, providing guidance and clarification on requirements
  • Participate in Agile ceremonies, including sprint planning, backlog refinement, and sprint reviews
  • Oversee UAT sessions to ensure that delivered solutions meet business requirements and expectations
  • Use an “always on” mentality to ensure platform stability, working with production support and the scrum team to resolve defects
  • Ensure that releases are well-communicated, and stakeholders are informed about changes and impact
  • Monitor and encourage user adoption, gathering feedback for further improvements
  • Prepare and present regular reports and KPIs to stakeholders
  • Ensure process and technical documentation is created and maintained
  • Adapt to changing priorities of the business and seek out creative solutions

What you’ll bring to the role

  • 8+ years of IT experience including 2+ years of hands-on implementation of Sales Cloud and 3+ years of experience with GTM applications and Experience Cloud
  • Proven experience as a Product Owner or similar role, with a focus on Salesforce products
  • Experience designing and supporting large-scale, technically complex solutions on Salesforce and associated ecosystem
  • Experience with Scrum and Agile development methodologies
  • Excellent communication, collaboration, and interpersonal skills
  • Ability to analyze the business processes and business systems for inefficiencies and lead internal customers to success
  • Stay on the leading edge of new technology, and bring innovative solutions to business problems
  • Demonstrable ability to oversee end-to-end lifecycle, from conception to launch
  • Good time management and self-management skills
  • Ability to excel in a fast growing/fast paced environment delivering accuracy while managing to deadlines where adaptability is imperative
  • A “security first” mindset
  • Certifications preferred (ex. Service / Experience / Sales cloud consultant, Product Owner certifications)



Below is the annual base salary range for candidates located in California, Colorado, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit:

The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, New York, and Washington is between:
$119,000$198,000 USD
The annual base salary range for this position for candidates located in the San Francisco Bay area is between:
$148,000$222,000 USD

What you can look forward to as an Full-Time Okta employee!

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today!

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application or interview process, please use this Form to request an accommodation.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at