People Matter

Senior Revenue Operations Specialist



Bengaluru, Karnataka, India
Posted on Thursday, May 23, 2024

Get to know Okta

Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences.

Join our team! We’re building a world where Identity belongs to you.

Job Title: Senior Revenue Operations Specialist (SS)

Job Responsibilities:

  • Process standard and non-standard bookings in compliance with company booking policies.
  • Provide Tier 2 case support for inquiries from sales and deal desk
  • Assist the team in managing queries and concerns, fostering a supportive environment
  • Serve as the first point of escalation for Partner Inbox and Tier 1 case booking issues, ensuring timely and effective resolutions.
  • Participate in troubleshooting discussions with cross-functional teams including Sales, Deal Desk, and other GTM teams.
  • Prepare reconciliations as required to ensure accuracy and completeness.
  • Develop and maintain expertise in Revenue Operations processes to provide support and guidance to the team.
  • Assist in maintaining a comprehensive knowledge base to support the team’s operational needs.
  • Take on additional responsibilities and manage projects as needed to support business requirements.


  • Bachelor’s degree in business administration or accounting, or equivalent experience
  • 3+ years experience in Revenue Operations or Sales Operations, preferably with a high-growth SaaS company or software industry
  • Understanding of the sales cycle and basic knowledge of software revenue recognition principles.
  • Experience with Salesforce, CPQ, and Netsuite or other ERP system
  • Ability to work independently and move fast, adapt, and thrive in a dynamic and fast changing environment
  • Strong interpersonal skills and experience collaborating successfully with diverse cross- functional teams
  • Team player attitude to assist with quarter end close activities when it’s “all hands on deck”

What you can look forward to as an Full-Time Okta employee!

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today!

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application or interview process, please use this Form to request an accommodation.

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