People Matter

Senior Identity and Access Management (IAM) Service Manager

Okta

Okta

Canada
Posted on Tuesday, May 21, 2024

Get to know Okta


Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences.

Join our team! We’re building a world where Identity belongs to you.

The Security team’s mission is to strengthen Okta’s position as the leading Identity-as-a- Service solutions through identifying and resolving risks to the employees, product, and most importantly, our customers. With the ever-increasing pace of cloud application adoption, companies are struggling to find ways to accurately assess risk and act at the speed of their business.

As a Senior IAM Service Manager, you will be a key team member of Okta’s Identity and Access Management team supporting the building and execution of a world-class, comprehensive Enterprise Identity service to empower and harden Okta’s business. You will oversee and advise complex, high impact identity security projects that utilize industry leading identity and security concepts, models, and practices. If you have a passion for using identity to empower the workforce while working with new technology in a high-energy, security-centric environment, then this opportunity is for you!

Responsibilities

Partnering closely with IAM leadership peers, you will build and mature our enterprise identity and access management function to support Okta’s workforce. You will contribute to the IAM roadmap to ensure we are building robust services that will help the business scale. You will oversee and advise critical IAM projects to ensure successful delivery, adherence to security and IAM standards, and consideration of long term operational needs, making Okta’s implementation of Enterprise IAM the most secure in the world.

  • Lead, mentor, and coach to the Enterprise IAM team
  • Develop service maturity milestones and plans to achieve sustained operational excellence
  • Guide business customers through IAM initiatives, acting as a conduit between the business and technical delivery teams
  • Develop business processes, dashboards, and documentation to ensure a robust and durable program
  • Negotiate detailed requirements and solution design trade-offs
  • Prioritize work based on business needs, team capacity, and understand implications of trade-offs
  • Contribute to cross-functional and cross-technical dependency management
  • Report metrics, statuses, and proposals to Senior Leadership
  • Identify opportunities for automation to reduce workload and scale common requests

Qualifications

  • 7+ years’ experience in technical, business, and/or IT roles with focus on Identity and Access Management
  • 2+ years’ experience in service delivery/management, program management, and/or IAM leadership
  • Proven track record of developing and executing on enterprise identity solutions
  • Knowledge of general industry IAM concepts and best practices, particularly relating to customer identity
  • Knowledge of security and compliance frameworks such as NIST/FedRamp, SOX, SOC, ISO, SOC2, PCI, ZeroTrust, SaaS Security Framework, Data Security Foundations, etc.
  • Exceptional interpersonal skills and the ability to communicate effectively with both technical and non technical audiences
  • Experience managing numerous, competing demands from stakeholders while maintaining excellent and on time delivery
  • Exhibit strong leadership and influencing skills in a complex, matrix environment and demonstrates the ability to broker agreements among diverse, differing, or completing priorities and perspectives
  • Confidence working within agile methodologies
  • Okta Workforce, Okta Customer, and/or CIDPro certifications strongly preferred

#LI-Remote

#LI-LSS1

Below is the annual salary range for candidates located in Canada. Your actual salary will depend on factors such as your skills, qualifications, and experience. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental, and vision insurance, RRSP with a match, healthcare spending, telemedicine, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program, please visit: https://rewards.okta.com/can.

The annual base salary range for this position for candidates located in Canada is between:
$176,000$264,000 CAD

What you can look forward to as an Full-Time Okta employee!

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application or interview process, please use this Form to request an accommodation.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.