People Matter

Regional CSO, Japan



Tokyo, Japan
Posted on Saturday, April 6, 2024

Get to know Okta

Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences.

Join our team! We’re building a world where Identity belongs to you.

The Okta Security team’s mission is to strengthen Okta’s position as the leading Identity-as-a-Service solution through identifying and resolving risks to the employees, product, and most importantly, our customers.

The Customer Trust team works to ensure the public perception of Okta’s trustworthy customer experience mirrors the reality of the identity products our teams build. We serve as a strategic resource working closely with Okta’s GTM teams as the external voice for Okta’s security and compliance. It's our role to manage the Okta security brand and shape the security culture of the company.

Through our continued focus and innovative methods, we aim to ensure that:

  1. When people think of Okta, they think of a leading zero trust cybersecurity company
  2. When people work at Okta, they think of role modeling security behaviors to meet the high standard we set for security internally

The Director, Regional CSO Japan is a key member of the Field Security team within Customer Trust and is responsible for security, compliance and assurance activities in Japan in collaboration with and building on other Security teams and resources globally.

This position requires a strategic leader with strong collaboration and communication skills, plus detailed working knowledge of security and risk management practices globally and specific to Japan, aligned against the evolving threat landscape facing Japanese organizations. Regional support will be required from time to time outside of Japan, and this role could be expected to support Korea, elsewhere in Asia and APJ, or globally depending on the needs of the business.


  • As the senior security leader in Japan, the Regional CSO must be visible and engaged with customers on a regular basis, including:
    • Preparing communications plans for security incidents should they occur, and define the process to manage relationships and outreach to Japanese customers, partners, and other stakeholders (in parallel and aligned with the global security team and Customer Trust)
    • Educate the Japanese market on Okta's security thinking direction and strategy, staying closely aligned with Okta Product and Product Security teams
    • Lead the internal side of Okta in facilitating a task force to obtain ISMAP, the Japanese central government-designated standard for the Japanese public
  • In addition, acting as the voice of Okta Security for customers in Japan and the surrounding region includes:
    • Be part of and drive conversations that shape or shine a spotlight on identity and security
    • Communicate externally with knowledge and authority and drive the public conversation around security
    • Leverage external networks and resources to ensure that Okta is always seen to be at the cutting edge of security
    • Build our external security brand. Work with product marketing, communications and security teams to develop security-relevant outreach strategies, directly engaging customers around Okta's security product capabilities and amplifying Okta's relevance within the cybersecurity market
    • Participate in and where possible drive the external conversation about the evolving threat landscape and effective defensive strategies and products:
  • Engage with Okta’s Product team to analyze customer security requirements and influence product roadmaps to steer security features for the Okta service
  • Coordinate with the Customer Assurance function to provide the customer facing security support our customers expect within Japan, including customer audit assistance if required (working with our Customer Audit team)
  • Collaborate with executive management and sales leaders in Japan to assess near- and long-term security needs and formulate plans to address these needs
  • Partner with the GTM organization to provide security assurance in the sales and contract renewal process
  • Assist with support and maintenance of the security trust documentation portal and associated content to prospects and customers, especially as we have specific Japanese needs
  • Stay current on market developments to identify emerging security technologies, risks and trends to ensure that we keep pace with security technology and risk landscape evolution


  • Bachelor’s degree or equivalent work experience
  • Fluent bi-lingual Japanese and English
  • 10+ years of experience with IT or information security
  • Experience working with a global team
  • Excellent written and verbal communication and influencing skills
  • Cloud technologies and SaaS experience highly regarded
  • Experience with Japanese regulatory frameworks highly regarded
  • Media experience highly regarded


What you can look forward to as an Okta employee!

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today!

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application or interview process, please use this Form to request an accommodation.

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