IT Business Process Intern - Local undergrads ONLY (model/IT process improvement, API/Web Svcs, SaaS)
Nutanix
Hungry, Humble, Honest, with Heart.
The Opportunity
Are you a detail-oriented problem solver with a passion for driving operational efficiency and embracing digital transformation? If so, joining our team as an IT Business Process Intern at Nutanix offers you the unique opportunity to make a tangible impact on critical employee-facing applications, develop your technical skills, and participate in high-value projects that streamline IT workflows and enhance employee experiences across the organization.
About the Team
Digital Workplace experience team comprises IT Applications, End User Computing, Unified Communications, Service Management, Software Asset Management, and the Global Operations team. This team is a critical internal support function within Nutanix. While the team has an indirect impact on external Nutanix customers, its core mission is to provide direct support to employees worldwide.
The team manages a wide variety of essential functions, including providing and managing employee-facing applications (such as Zoom, Microsoft Office, and Slack), managing and delivering employee laptops using internal tools, deploying technology in conference rooms across Nutanix offices, and overseeing help desk employees at various sites.
The team is widely distributed geographically, spanning across the US, EMEA, APAC, and India. The team operates with a mix of hybrid and remote employees. The average tenure of team members is relatively high, at around 4 years or more. The work culture is outcome-driven, which is how the hiring manager describes their own management style.
Your Role
- Analyze existing IT workflows to identify cost reduction and process optimization opportunities.
- Collaborate with the Digital Workplace Experience team to assess and propose new processes for digital transformation.
- Develop and deliver a capstone automation project that demonstrates measurable outcomes and efficiency gains.
- Engage in customer sales activities and support the pre-sales organization through active participation.
- Create and document technical assets and contribute to the Nutanix knowledge base for process improvement.
- Participate in training to achieve NCA certification, enhancing technical understanding of Nutanix solutions.
- Contribute to organizational intelligence through competitive analysis and documentation efforts.
- Collaborate in team meetings and learn from Subject Matter Experts to map and document existing automation processes.
What You Will Bring
- Pursuing a bachelors degree in Information Technology, Computer Science, or a related field.
- Strong analytical skills with the ability to model and improve existing processes.
- Basic knowledge of API and Web Services functionality.
- Familiarity with SaaS applications, IT infrastructure, and workflow automation tools.
- Excellent communication skills for engaging with cross-functional teams and stakeholders.
- Ability to manage multiple tasks and work collaboratively in a fast-paced environment.
- Experience or coursework in automation platforms (e.g., Workato) is a plus.
- Interest in digital transformation and a drive for continuous learning and improvement.
Work Arrangement
Hybrid: This role operates in a hybrid capacity, blending the benefits of remote work with the advantages of in-person collaboration. In locations where our workplace policy applies (i.e. San Jose, Durham, Mexico City, Bangalore, Pune, Hoofddorp, Belgrade, Barcelona, Singapore, Sydney and Tokyo), employees are expected to work onsite a minimum of 3 days per week to foster collaboration, team alignment, and access to in-office resources. Workplace type may vary based on location and team requirements. Please speak with your recruiter for details. Additional team-specific guidance and norms will be provided by your manager.
The pay range for this position at commencement of employment is expected to be between USD $ 26 and USD $ 36 per year.
However, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Our application deadline is 40 days from the date of posting. In good faith, the posting may be removed prior to this date if the position is filled or extended in good faith.
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