People Matter

Security Operations Engineer

Nextdoor

Nextdoor

Operations
San Francisco, CA, USA
Posted on Wednesday, June 26, 2024

#TeamNextdoor

Nextdoor is where you connect to the neighborhoods that matter to you so you can belong. Our purpose is to cultivate a kinder world where everyone has a neighborhood they can rely on.

Neighbors around the world turn to Nextdoor daily to receive trusted information, give and get help, get things done, and build real-world connections with those nearby — neighbors, businesses, and public services. Today, neighbors rely on Nextdoor in more than 315,000 neighborhoods across 11 countries.

Meet Your Future Neighbors

As the Security Operations Engineer you will be responsible for monitoring Nextdoor’s enterprise and product core platforms/systems and managing security tools and capabilities. This role requires an understanding of security threats, vulnerabilities, and the organizational best practices required to mitigate them. The ideal candidate will have a proactive mindset, staying ahead of potential security issues, and solving security challenges with practical solutions.

At Nextdoor, we offer an inclusive work environment. We embrace a hybrid experience, enabling connectedness while providing a flexible experience for our valued employees.

The Impact You’ll Make

As a security operations engineer you will contribute to developing Nextdoor’s security capabilities and championing security resilience and culture by partnering across teams at Nextdoor. In addition to responding to security events including vulnerabilities and threats, you will help define future security engineering capabilities.

Your responsibilities will include:

  • Continuously monitor security infrastructure, identify suspicious activities
  • Utilize data and security tools to analyze and respond to security alerts
  • Lead and coordinate incident response efforts by executing the incident response strategy through incident remediation and closure
  • Monitor and maintain vulnerability reporting and bug bounty programs
  • Triage vulnerability and threat notifications to determine priority and necessary remediation
  • Conduct regular security audits and vulnerability assessments to identify threats and reduce risk
  • Evaluate, implement and maintain security controls across devices and cloud environments
  • Work closely with IT, DevOps, and Cloud Infrastructure to integrate security practices and tools
  • Build integrations, and implementations of technologies to support security operations
  • Script and automate integrations, detections, and security reporting
  • Champion security by providing awareness training for new hires and employees
  • Stay informed about emerging threats and vulnerabilities, and update security measures accordingly
  • Maintain detailed and up-to-date documentation of security procedures, policies, and protocols
  • Ensure compliance with relevant regulations and standards (e.g., GDPR, HIPAA, ISO 27001)
  • Assist with internal and external security audits
  • Participate in in-person Nextdoor events, trainings, off-sites, volunteer days, and other team building exercises
  • Build in-person relationships with team members and contribute to the KIND culture that Nextdoor values

What You’ll Bring To The Team

  • Experience with scripting languages (e.g., Python, Bash), APIs, and integration for automation of security tasks
  • 3+ years of experience in a security operations and/or vulnerability management role
  • Bachelor’s degree in Computer Science, Information Security, or a related field
  • Practical experience assisting in security incident response, including triage, and coordinating across teams to drive incidents to closure
  • Demonstrated ability to evaluate, build, and maintain security tooling
  • Strong analytical and problem-solving skills and willingness to take ownership
  • Proactive and action-oriented approach to building solutions for opportunities you identify
  • Excellent communication and teamwork abilities
  • Ability to work under pressure and manage multiple tasks simultaneously
  • Models Nextdoors values including Earn Trust Everyday, Invest in Customer, Customer Obsessed, Experiment and Learn Quickly, and Act Like an Owner
  • Experience with macOS MDM and cloud-native environments, (e.g. AWS or GCP) is required

Preferred

  • Experience with security cloud-based microservices infrastructure and IaaC
  • Experience with IdPs, SSO, and Identity and Access Management
  • Threat driven or offensive security mindset with practical defense experience
  • Experience building dashboards for security metrics and cross-org security posture
  • Data analytics, data engineering, data science, or ML/AI experience
  • Hands-on certifications (e.g. OSCP, Certified Ethical Hacker, SANS) and/or demonstrated code projects. Please share your github or public code samples with us!

Rewards

Compensation, benefits, perks, and recognition programs at Nextdoor come together to create one overall rewards package.

The starting salary for this role is expected to range from $120,000 to $185,000 USD on an annualized basis, or potentially greater in the event that your 'level' of proficiency exceeds the level expected for the role. Compensation may also vary by geography.

We also expect to award a meaningful equity grant for this role. With equal quarterly vesting, your first vest date would be within the first 3 months of your start date.

Overall, total compensation will vary depending on your relevant skills, experience, and qualifications. We have you covered! Nextdoor employees can choose between a variety of great health plans. We cover 100% of your personal monthly premium for health, dental, and vision – and provide a OneMedical membership for concierge care.

At Nextdoor, we empower our employees to build stronger local communities. To create a platform where all feel welcome, we want our workforce to reflect the diversity of the neighbors we seek to serve. We encourage everyone interested in our purpose to apply. We do not discriminate on the basis of race, gender, religion, sexual orientation, age, or any other trait that unfairly targets a group of people. In accordance with the San Francisco Fair Chance Ordinance, we always consider qualified applicants with arrest and conviction records.

For information about our collection and use of applicants’ personal information, please see Nextdoor's Personnel Privacy Notice, found here.