At Optimizely, we're on a mission to help people unlock their digital potential. We do that by reinventing how marketing and product teams work to create and optimize digital experiences across all channels. With Optimizely One, our industry-first operating system for marketers, we offer teams flexibility and choice to build their stack their way with our fully SaaS, fully decoupled, and highly composable solution.

We are proud to help more than 10,000 businesses, including H&M, PayPal, Zoom, and Toyota, enrich their customer lifetime value, increase revenue and grow their brands. Our innovation and excellence have earned us numerous recognitions as a leader by industry analysts such as Gartner, Forrester, and IDC, reinforcing our role as a trailblazer in MarTech.

At our core, we believe work is about more than just numbers -- it's about the people. Our culture is dynamic and constantly evolving, shaped by every employee, their actions and their stories. With over 1500 Optimizers spread across 12 global locations, our diverse team embodies the "One Optimizely" spirit, emphasizing collaboration and continuous improvement, while fostering a culture where every voice is heard and valued.

Join us and become part of a company that's empowering people to unlock their digital potential!

To get a sneak peek into our culture, find us on Instagram: @optimizely

Introduction

We are seeking someone who is humble, collaborative, and highly team-oriented. This role will be a player-coach responsible for driving strategy/execution and directly managing 3+ product managers in our Commerce org. This org includes our Configured Commerce Platform and Commerce Connect offerings which, together, enable B2B Manufacturers and Distributors as well as B2C brands to manage and customize their e-commerce experiences. You will be responsible for fostering a high-performance culture, integrating AI-first solutioning, and bridging the gap between high-level vision and tactical execution.

Job Responsibilities

Leadership & People Management

Team Development: Directly manage, mentor, and coach PMs of all levels, implementing development plans and clear OKRs while fostering a culture of inclusion, empathy, and candid feedback.

Operational Excellence: Set the bar for product quality and process including AI-first mentality for PM efficiencies, lead the team through change, manage budgets/resources, and navigate difficult trade-offs or conflict with professionalism.

Strategy Translation: Convert broad company goals into actionable priorities and quantifiable Objectives and Key Results (OKRs) for the product organization.

Product Strategy & AI Innovation

AI-First Mentality: Identify and execute opportunities for AI to solve customer pain points and improve internal PM efficiencies.

Commerce Expertise: Leverage a deep understanding of the e-commerce landscape and marketer challenges to establish industry partnerships and stay ahead of trends.

Data-Driven Insights: Distill complex data into actionable insights; implement and monitor dashboards to ensure the team pivots based on user feedback and metrics.

Vision & Evangelism: Act as a visible spokesperson for the product, articulating strategy to executive leadership and external stakeholders through demos and speaking engagements with emphasis on how it drives customer value.

Execution & Cross-Functional Impact

Collaborative Partnership: Work seamlessly across Sales, Marketing, Customer Success, Pricing, GTM Operations, Support, Engineering, Design, Legal, and Finance to ensure timely, high-quality product delivery.

Complex Problem Solving: Tackle strategic and operational challenges with a nimble, "scrappy" approach, maintaining high attention to detail while juggling a multi-product suite with fixed resources.

Knowledge and Experience

Experience: 5–8 years in SaaS Product Management/Strategy, with 3+ years of experience managing PM teams.

Track Record: Proven leadership in a high-growth SaaS environment, ideally within the Commerce or MarTech industry.

Skills: Exceptional communication skills, strategic thinking, and a passion for using data and AI to drive customer value.

Industry: Has had exposure to the Commerce industry with an understanding of the challenges faced by a marketer in e-commerce.

Education

Bachelor's Degree or equivalent experience.

Optimizely is committed to a diverse and inclusive workplace. Optimizely is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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