Senior Manager, Accounts Receivable
Netspring
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See open jobs at Netspring.See open jobs similar to "Senior Manager, Accounts Receivable" Khosla Ventures.Introduction
We are seeking a strategic and results-driven Senior Accounts Receivable (AR) Manager to lead our AR operations and ensure efficient cash collection and credit control. In this role, you will manage the day-to-day and month-end activities of the AR team, oversee credit risk management, and drive improvements in collections performance using data-driven insights. A strong focus on transparency, collaboration across departments, and process improvement is essential. Experience using YayPay or similar AR automation platforms is highly desirable.
Job Responsibilities
- Lead and mentor a high-performing Accounts Receivable team, ensuring clear responsibilities and performance metrics are in place.
- Manage daily operations, monthly close activities, and team workflows to meet business and cash flow targets.
- Develop and implement team and individual performance target plans, reviewing progress regularly.
- Conduct regular one-on-ones, performance reviews, and training to support team growth and accountability.
Credit Control & Risk Management
- Act as the primary escalation point for complex credit control issues.
- Ensure credit policies and procedures are followed, minimizing bad debt exposure.
- Monitor customer creditworthiness through appropriate checks and analysis.
- Identify at-risk accounts and proactively manage them to mitigate credit risk.
Reporting & Transparency
- Prepare and deliver monthly AR and credit control reports to senior leadership.
- Develop and maintain a robust KPI suite to measure team performance and debt health.
- Lead monthly credit meetings to review aged debt and collection strategy.
- Ensure transparency and timely communication with internal stakeholders.
Process Optimization & Documentation
- Collaborate with Sales, Customer Success, and Finance teams to resolve disputes and improve collections.
- Identify and implement best practices and process improvements to drive efficiency and accuracy.
- Leverage YayPay to automate workflows, enhance customer communication, and increase visibility of receivables.
- Regularly update internal AR policies, handbooks, and operational guidebooks to reflect current processes and compliance standards.
- Ensure documentation is clear, accessible, and supports onboarding and ongoing training.
Customer Engagement
- Attend key customer meetings to discuss outstanding balances and build strong client relationships.
- Ensure a customer-centric approach is maintained while enforcing payment terms.
Knowledge and Experience
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- 5+ years in credit control and cash collections, with at least 2 years in a team leadership or senior AR role.
- Proven success in managing large volumes of debtor accounts.
- Experience using AR automation tools such as YayPay is highly advantageous.
- Strong knowledge of domestic and international credit control practices.
Skills:
- Advanced Excel skills and ability to work with large data sets.
- Strong analytical and problem-solving skills.
- High attention to detail with the ability to manage competing priorities.
- Excellent communication and interpersonal skills.
Education
Bachelor’s degree in Finance, Accounting, or related field preferred.
Competencies
This job is no longer accepting applications
See open jobs at Netspring.See open jobs similar to "Senior Manager, Accounts Receivable" Khosla Ventures.