Business Advisor, Single Family, Rentals
About the team
The Rentals Sales Team provides outstanding advertising solutions and business consultation for Single Family partners. We are a team of fun, high-energy individuals committed to helping Zillow Group users make more thoughtful decisions about buying, renting, owning, and selling homes. Does that sound like you? Then keep reading on! Specifically, the Single Family Rental sales team works with owners and operators of rental properties throughout the US, helping to connect rental shoppers with the property they will next call home. We provide creative technological solutions, strategic data, and excellent training and development to amplify our clients' growth as true partners in their business. Our team embodies the spirit of all our core values and plays a significant part in our organization's success.About the role
Single Family Business Advisors are driven to provide clients with the best customer service in the industry and are focused on net property and book growth and retention. They are obsessed with client success and know that Zillow is the best place for clients to achieve that success. They work to mine opportunities in existing client portfolios. As a part of the Zillow Rentals Team, Single Family Business Advisors are comfortable in a fast paced, ever-changing environment. They have a positive, can-do attitude!
You Will Get To:
Be an expert in all Zillow Rentals Network products and services
Perform a high volume of calls (approximately 40 per day) to increase participation from single family rental management companies
Utilize Salesforce.com and Salesloft to prospect, log activity, and manage your calendar and opportunities.
Clearly communicate performance expectations to clients internally and externally.
Consistently meet and exceed success metrics, including revenue and retention, as well as activity based KPIS
Excel in high-level conversations and presentations with decision-makers via Zoom and phone calls with a focus on building positive relationships to drive business results, as well as be proactive and reactive in servicing account needs
Serve as a brand ambassador for Zillow Group, representing the best interests of the company, its advertisers, and industry partners
Represent the voice of the customer to influence product, marketing, and sales process and improvement
Who you are
1+ years of experience in inside sales doing business to business sales
Proven track record meeting and exceeding sales goals and other key performance metrics
Possess high energy and a strong desire to achieve top results with a personable, positive “can-do” attitude via the phone and in person.
High degree of ownership and dedication to work quickly and accurately in a rapidly changing environment
Ability to prioritize and utilize time management
Excellent written/verbal communication skills
A passion for high-level conversations with decision-makers and influencers
Highly proficient in Microsoft Office, Windows-based applications, G-Suite and Tableau
Proficient use of Excel and Salesforce and other data analytic tools, including Google Analytics
Salesforce.com or other CRM experience preferred
Get to know us
At Zillow, we’re reimagining how people move—through the real estate market and through their careers. As the most-visited real estate platform in the U.S., we help customers navigate buying, selling, financing and renting with greater ease and confidence. Whether you're working in tech, sales, operations, or design, you’ll be part of a company that's reshaping an industry and helping more people make home a reality.
Zillow is honored to be recognized among the best workplaces in the country. Zillow was named one of FORTUNE 100 Best Companies to Work For® in 2025, and included on the PEOPLE Companies That Care® 2025 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow.
No matter where you sit in the organization, your work will help drive innovation, support our customers, and move the industry—and your career—forward, together.
Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.