People Matter

Inside Sales Manager (US)



Sales & Business Development
United States · Remote
Posted on Thursday, June 27, 2024


Lightship is a clinical trials service provider leading in increasing access and choice in taking part in research to improve equity for all. We design and conduct studies in partnership with biopharmaceutical companies to accelerate bringing new therapies to market. Our approach is to engage people where they are and support them across their journey in a clinical trial, from first contact to study completion. We work to make it easy, convenient, and safe for people to take part by offering visits in clinics, at home, using our mobile research units, and digital health tools. By transforming the way we conduct clinical research, we can decrease study timelines and reduce dropouts to accelerate development of better therapies. A career in our team will provide an opportunity to collaborate with a wide array of functions and service lines to support our clients and projects to operate new capabilities, achieve operational efficiencies, and deploy technology.

A successful candidate will possess a willingness and desire to work independently without significant supervision. Lightship expects each individual to anchor their availability in the standard operating hours for their geographic location, however, true to our values of inclusion and flexibility, this role, along with all others at Lightship, may be asked to flex work hours to accommodate US West Coast, US East Coast, and UK-based time zones, based on business need. In practice, this may translate to days that have a slightly earlier start or evenings that have a slightly later end. Culturally, we aim to balance the ability to operate across time zones with respect for each individual's daily life.

Lightship is seeking a motivated life sciences professional to join our team as an Inside Sales Manager. The candidate should be a collaborative and strategic individual with a client-centric mindset who possesses a strong background and history of successfully engaging with account leaders to develop strategies and approaches to support client engagement and account goals. They will work in a pivotal role collaborating both with sales, design, and finance to help deliver excellent client service and support new project and account development.

This position is remote, and a successful candidate will possess a willingness and desire to work independently without significant oversight. Additionally, this position will require moderate travel – approximately 5 days per month (or 10%).

Inside Sales Manager is responsible for:

  • Identifying and engaging strategic opportunities to engage clients and drive new opportunities
  • Research and identify potential accounts, analyze competitors, and attend trade shows to find new sales opportunities
  • Hunting in the life sciences space for new decision makers and Sponsors
  • Aligning internal stakeholders to support accounts and client requests
  • Developing trusted relationships with clients and Lightship leaders
  • Effectively managing across accounts to optimize client engagement
  • Developing, reviewing, and contributing to client-facing content; participating in the client education / change management sessions

Inside Sales Manager

Required Qualifications:

  • Bachelor’s Degree
  • Background in Life Sciences, 5+ years required
  • Minimum of 5 years related Commercial experience
  • Excellent understanding of commercialization and the principles of drug discovery and development
  • Strong Microsoft PowerPoint and Excel skills
  • Demonstrated ability to build relationships and collaborate
  • Ability to work independently and as a team player in complex and dynamic teams
  • Ability to establish and maintain effective working relationships with co-workers, clients, and customers
  • Ability to adapt to changing priorities, work simultaneously on multiple priorities, and work effectively in a fast-paced environment
  • Excellent interpersonal, written, verbal, and presentation skills
  • Excellent attention to detail
  • Must have 3 years of Salesforce experience

Preferred Experience:

  • Experience with working with business intelligence tools such as Zymewire, Citeline or GlobalData
  • Hunter mentality
  • Partnering with Business Development on account strategy and territory outreach.

We would like to offer you:

  • An opportunity to help re-envision how clinical research is executed with inclusivity, increased diversity and accessible at the core
  • The chance to work with a patient-centered, clinically-oriented, collaborative team to support in the delivery of enterprise grade virtual-first clinical research solutions at scale
  • An unmatched opportunity to grow as part of an established startup with industry veterans, high-caliber investors, and a massive market opportunity
  • Great compensation

Generous benefits package, including:

  • Top notch healthcare (medical, dental, and vision) for you and your family.
  • Unlimited Paid Time Off (PTO), plus paid holidays and bereavement to help support work life balance.
  • A 100% 401(k) company match for up to 4% of eligible contributions with an immediate vesting.
  • A home office stipend to set yourself up for success in our distributed working environment
  • Company provided laptop, your choice of a PC or a Mac
  • Monthly stipend for internet and phone expenses
  • Generous paid parental leave
  • Short & long-term disability
  • Life insurance and More!

The base salary range for this role is between $64,000 and $88,000, depending on education, skills, and experience. To determine our compensation, we use a market-based approach that is geographically neutral. We believe that this demonstrates our company value of ‘believing in people’ – valuing the outputs and performance of each team member.

Please note: For the safety of our patients and each other, all positions at Lightship that require travel, in-person participation, or are patient-facing, do require vaccination against COVID-19.

Our commitment to diversity & inclusion:

Lightship is an equal opportunity employer and promotes a diverse and inclusive workplace. Lightship considers all applicants without regard to race, color, religion, creed, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, genetic information, sexual orientation, or any other status protected by applicable law. EEO is the Law

Lightship is an E-Verify employer. Find out more here: Right to Work Poster E-Verify Participation Poster

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