Robot Service Controller
Kind Humanoid
Job description
Robot Service Controller
San Carlos, CA (on-site)
About 1X
We build humanoid robots that work alongside people to solve labor shortages and create abundance.
The Role
We are seeking a detail-oriented execution expert who lives on the floor and ensures plans translate into reality. This role is responsible for converting operational priorities into detailed execution plans and ensuring data integrity across all systems. Hands-on presence, analytical rigor, and relentless focus on process adherence are core to success in this position. The ideal candidate will audit systems, identify gaps between digital and physical reality, and work cross-functionally to keep operations running smoothly. This opportunity empowers you to be the backbone of operational excellence and bridge strategy with execution.
Job requirements
KEY RESPONSIBILITIES
Takes priorities and goals from the Operations Lead and creates the detailed execution plan to meet them
Lives on the floor with highly visible, hands-on presence
Audits process and system adherence across all shifts
Audits data to ensure digital systems match physical reality (inventory, work orders, repair codes, etc.)
Root causes data quality issues and flags them to Ops Lead and Supervisors
Works with Odoo team to resolve system issues or design changes needed
Keeps the machine running according to plan
Holds supervisors accountable for process adherence and meeting execution targets
REQUIREMENTS
5+ years in manufacturing, hardware service, robotics operations or production leadership
Proven ownership of cycle time, throughput or production KPIs
Experience managing live-floor operations under pressure
Strong root cause analysis and structured problem-solving ability
Demonstrated ability to remove bottlenecks and improve flow
High bias for action and strong operational judgment
Clear, direct communicator who drives accountability
Comfortable working on the floor daily (not a desk-only role)
Benefits & Compensation
Salary Range: $90,000 – $120,000 + Equity
Health, dental, and vision insurance
401(k) with company match
Paid time off and holidays
Equal Opportunity Employer
1X is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, citizenship, age, marital status, medical condition, genetic information, disability, military or veteran status, or any other characteristic protected under applicable federal, state, or local law.
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