People Matter

Director of Revenue Operations

Kiddom

Kiddom

Sales & Business Development, Operations
Remote
Posted on Thursday, April 20, 2023
About Kiddom
There’s a lack of high quality core curriculum in the K-12 marketplace and it’s exacerbating educational inequities, directly impeding our children’s ability to pursue the college or career pathways of their dreams. We believe high quality instructional materials are critical for an outstanding education. Kiddom’s technology helps teachers understand, utilize, and measure the impact of curriculum. Our platform offers school districts only the best curriculum in the marketplace, rebuilt inside simple, flexible technology to enable teachers and learners to unlock their full potential.
We are a passionate, collaborative team focused on building transformative education technology and making a measurable impact in K-12 education.
We strive to create an inclusive, positive team culture where everyone is respected and valued for everything they bring to Kiddom, not just what they produce.
The Director of Revenue Operations is responsible for leading all of Kiddom’s revenue operation functions and will be reporting to our CEO and work closely with our GTM leadership. These functions include, partnering with GTM leadership (Marketing, Sales, Channel and Success), capacity planning, territory mapping, quota configuration/compensation design, reporting and forecasting, sales insights, and SOP/policy creation. This role will be a hands-on leader that demonstrates business impact through efficiency gains and sales productivity optimization.

As the Director of Revenue Operations, you will:

  • Lead the revenue operations team, including sales operations, sales enablement, and revenue analytics to optimize sales funnel, customer acquisition and increase revenue.
  • Collaborate with the marketing and sales teams to ensure alignment on strategies, tactics, and metrics to maximize business impact.
  • Create and analyze key performance indicators (KPIs) to identify trends, opportunities, and areas for improvement.
  • Lead all sales forecasting, planning, and budgeting processes used within the Sales, Success, and Channel organization to optimize sales productivity.
  • Work closely with sales, success, and channel sales leadership to inspect sales process quality, effectiveness, and prioritize opportunities for improvement.
  • Develop and implement processes to improve forecasting accuracy, deal velocity, and deal quality to ensure efficiency gains.
  • Manage and optimize the sales technology stack to ensure efficient and effective operations.
  • Communicate regularly with senior leadership on revenue operations performance, key metrics, and trends to facilitate data-driven decision-making.
  • Forge a strong partnership and influence with channel partner sales organizations to drive revenue growth.

To excel in this role, you should have:

  • Proven track record in driving revenue growth via programs that are multi-geography, and complex in nature, to maximize business impact.
  • Expertise in identifying and resolving hard trade-offs; often spanning multiple quarters to optimize sales productivity.
  • High comfort with data-driven decision-making.
  • Experience simplifying complexity and effectively communicating with business and technical executives, as well as external stakeholders to ensure efficient and effective operations.
  • Ability to influence and drive change among partner teams and leadership, in service of building new approaches and shifting the daily behaviors of a team.
  • Proficiency in and comfort presenting to and communicating with senior leadership to facilitate effective communication.
  • Accountable for accurate and on-time reporting essential for sales organization metrics to optimize sales productivity.

In order to qualify for this position, you will need:

  • BS/BA degree or equivalent years of experience
  • 8+ years’ experience in driving sales performance, with relevant Sales Operations, Sales Management, Channel Sales/Operations, Finance, Accounting, & Compensation Management experience
  • 5+ years’ experience in leading, managing, and mentoring teams within Sales
  • 5+ years’ experience working in CRM tools, specifically Salesforce. Firm understanding of system and data flow; including implementing new flows and technologies
  • Highly analytical mindset
  • Bonus - an understanding of educational technology sales in K-12
What we offer
We are a passionate, collaborative team focused on building transformative education technology and making a measurable impact in K-12 education.
We strive to create an inclusive, positive team culture where everyone is respected and valued for everything they bring to Kiddom, not just what they produce.
Full time permanent employees are eligible for the following benefits from their first day:
-Competitive salary
-Meaningful equity
-Health benefits: medical (various PPO/HMO/HSA plans), dental, vision, disability and life insurance
-10 paid sick days per year
-Unlimited vacation time policy (subject to internal approval). Average use 4 weeks off per year.
-Paid family leave after birth/adoption of caretakers and minimum of 16 paid weeks for birthing parents. Meant to supplement benefits offered by State.
COVID Vaccination Policy
Kiddom policy requires employees to be vaccinated before they visit an office or attend company events..
We have remote roles but in certain positions where office attendance is deemed to be essential to the role, offers of employment shall be conditional upon proof of vaccination.