People Matter

Lead, People Analytics



People & HR, Data Science
Canada · Remote
Posted on Thursday, May 30, 2024

We're transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.


Join us as our Lead, People Analytics and shape the future of Instacart’s team with your data expertise!

Are you passionate about transforming data into stories that not only inform but inspire action? We're searching for a dynamic Lead, People Analytics to spearhead our team and turn complex data into strategic initiatives that boost both employee satisfaction and business outcomes. In this pivotal role, you'll leverage your deep understanding of HR functions and analytics to guide our talented People Analytics team, providing impactful insights and fostering informed decision-making throughout our organization.

About The Role

As the Lead, People Analytics at Instacart, you will:

  • Develop and execute a long-term roadmap for people analytics, focusing on high-impact data products and insights.
  • Collaborate with HR Business Partners and cross-functional teams to prioritize analytics needs and foster a culture of strategic data utilization.
  • Elevate decision-making within the People organization by developing and implementing advanced analytical tools, intuitive dashboards, and comprehensive training programs
  • Lead projects to answer key business questions, influencing decisions through data visualization and persuasive storytelling to senior leadership.

About the Team

You will lead the Instacart People Analytics Team, a crucial component of our HR framework, which focuses on leveraging data to enhance organizational performance and employee engagement. The team partners extensively with other business units to deliver actionable insights and foster a data-driven culture throughout the company.

About the Job

In this role, you will:

  • Own and enhance the analytic frameworks that influence our people strategy, from data collection to insight generation.
  • Build and manage a high-performing team of analysts to support the development and execution of the people analytics vision.
  • Establish robust data management practices to ensure accuracy and security in handling sensitive employee information.
  • Drive innovative analytics solutions and predictive models that support strategic HR initiatives and business operations.
  • Design, execute, and analyze employee surveys, with a strong ability to develop strategic survey initiatives and translate results into actionable insights for organizational improvement.

About You

Minimum Qualifications

  • 8+ years of experience in analytical roles, focusing on data-driven decision making.
  • 5+ years of experience in People Analytics or related HR analytical functions.
  • Experienced team manager, demonstrating strong leadership skills and empathy in dynamic settings.
  • Strong capability to work collaboratively across various departments, communicating analytical concepts effectively to diverse stakeholders.
  • Proficient with data technologies, structures, and analytics platforms essential for modern HR functions.
  • Demonstrated ability to handle sensitive data with the highest levels of integrity and confidentiality.
  • Exceptional presentation skills, with a proven track record of effectively communicating with executive audiences

Preferred Qualifications

  • Exceptional analytical and problem-solving skills, with a proven ability to turn complex data into actionable insights.
  • Adaptability to change, with a flexible and positive approach to shifting priorities and challenges.
  • Experience in developing comprehensive reports, dashboards, and metrics that effectively track and predict organizational outcomes.
  • Experience with OneModel or Visier a plus