People Matter

Sales Operations Manager (Hybrid)



Sales & Business Development, Operations
Denver, CO, USA
Posted on Friday, September 15, 2023

Hi, Future Homie!

As a Homie, you'll be part of an unstoppable team that puts customers first, embraces each day with excitement, and strives for excellence in everything you do. We’re revolutionizing the way small businesses manage their teams and grow their business. What this means for you is a shared passion for innovation and making a difference for the people we serve. So what do you say, will you join us on our mission to empower small businesses?

As a Homie, you are a bar raiser, this means you come with:
  • 4+ years of Sales Operations experience in a high-volume sales environment
  • Proficient in data analysis techniques, with a strong ability to collect, organize, and evaluate large sets of data efficiently - particularly with regard to sales funnel analytics
  • Proven experience in identifying trends, patterns, and opportunities through data analysis, and translating them into actionable business strategies.
  • Expertise in using data analysis tools and software (e.g., Excel, SQL, Python, R) to extract insights and draw meaningful conclusions.
  • Demonstrated expertise in managing and optimizing sales tech stacks, including CRM systems (specifically Salesforce or HubSpot) and sales automation tools like Outreach or Salesloft
  • Excellent problem-solving skills, with the ability to identify issues, propose solutions, and drive implementation.
  • Collaborative mindset with the ability to work cross-functionally and effectively communicate with stakeholders at all levels.
  • Familiarity with AI tools and their potential applications in sales operations.
  • Bachelor's degree in Business Administration, Sales, or a related field (MBA preferred).
Why We Need You:

As the Sales Operations Manager, You will work closely with our Product and Data teams to build “Product-Led Growth” as a core competency of Homebase. You will play a crucial role in measuring and analyzing sales performance, optimizing our sales processes, managing our sales tech stack, and ensuring the scalability and reliability of our sales team.

We are a freemium SaaS company serving 130,000+ small businesses. Our sales environment is characterized by high-volume and high-efficiency. We are looking for incredible homies who have thrive in similar environments and are excited about tackling the unique challenges this sales environment brings! Does that sound like you?
What You’ll Own:
  • Sales Analytics and Reporting: Gather, analyze, and interpret sales data to generate reports and actionable insights. Key outputs include dashboards, sales forecasts, performance metrics to track sales progress, evaluation of sales strategies, and recommendations for improvement.
  • Sales Process Optimization: Identify areas for improvement within the sales process and implement strategies to enhance efficiency, streamline workflows, and reduce bottlenecks. This involves analyzing sales data, metrics, and performance indicators to identify gaps or inefficiencies.
  • Sales Technology Management: Oversee the implementation and management of sales tools and technologies, such as customer relationship management (CRM) systems, sales automation software, and data analytics platforms. Ensure that the sales team has the necessary tools and resources to maximize their productivity and effectiveness.
  • AI and Automation: Staying abreast of emerging trends and advancements in AI tools and technologies, and identifying opportunities to implement them for sales process optimization and automation.
What We Offer
  • Colorado Only: Annual salary $95,000 - $125,000 dependent on experience
  • Stock Options - Everyone is an Owner!
  • 401(k) program + 4% company match
  • Employer supplemented Medical, Dental, and Vision Insurance Plans
  • 20 days of accrued PTO, annual paid holidays and paid volunteer time off
  • Continued learning and development stipend
  • Paid life insurance
  • Short- and long-term disability coverage
  • Paid parental leave
  • Commuter benefits
  • Flexible spending account (FSA) options
  • Top-of-the-line equipment and stipend for workspace setup
  • Work from home Monday, Thursday, & Friday
  • Meals provided at our vibrant work spaces
  • Team offsites and monthly opportunities to engage with fellow Homies
What to Expect During the Interview Process:
  • Meet the Talent Acquisition team Ivana L.
  • Meet the Hiring Manager Ray S.
  • Meet the Sales Leadership team Rene G. and Cole S.
  • Participate in a Analytical Exercise and Interview
  • Professional Reference Checks
  • Background Check + Offer Stage
  • Welcome to the team, Homie💜🎉
Diversity, Equity, and Inclusion at Homebase:

At Homebase, we take pride in fostering a welcoming space where every Homie of every gender, age, orientation, culture and walk of life can be their full selves. Diverse perspectives empower us to build the best-in-class platform for small businesses and hourly shift workers. We recognize that experience comes in many forms, so if you think you’re close to what we’re looking for (even if you don’t meet 100% of the qualifications), we encourage you to apply!

About Us

Our mission is to make hourly work easier for local businesses and hourly workers. Homebase currently serves more than 100,000 small (but mighty) businesses with everything they need to manage their hourly teams: employee scheduling, time clocks, payroll, team communication, hiring, onboarding, and compliance. Just don’t call us “Human Capital Management.” We have built tools for the busiest businesses, so owners and employees can spend less time on bullsh*t and more time on what matters. The Homebase team brings small business expertise from Intuit, Square, OpenTable, Yelp, Gusto, and First Data. Homebase is backed by leading venture investors Bain Capital Ventures, Baseline Ventures, Cowboy Ventures, Khosla Ventures, Plus Capital, and GGV Capital.

At Homebase, we value our differences, and we encourage all to apply. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Homebase is proud to be an equal opportunity employer and participant in the U.S. Federal E-Verify program. Accommodations will be provided during the hiring process if needed. Please advise us of any accommodations needed within your application to ensure fair and equitable access throughout the recruitment and selection process.

**Interview Recording Notice

By participating in interviews with Homebase, you consent to the use of Metaview, a recording and transcription tool, during the interview process. Please be aware that all interviews may be recorded and transcribed for the purpose of evaluating candidates and ensuring the quality of our recruitment process. If you do not consent to being recorded, please inform the Talent Team at the beginning of the call, and appropriate arrangements will be made to accommodate your preference. Your privacy is important to us, and the recorded interviews will only be used for internal evaluation and assessment of candidates.