People Matter

Operations Quality Manager



Operations, Quality Assurance
United States
Posted on Monday, July 1, 2024
Who we are:

At Glydways, we believe that mobility is a basic human right. Low-cost and ubiquitous access to affordable housing, employment, education, commerce and care lead to economic and social prosperity. As such our goal is to provide:

Public transit with the highest capacity, the best user experience, the lowest cost, and the lowest carbon footprint.

Our solution is a system of interconnected, profitable, and carbon footprint neutral transportation networks that uses standardized autonomous vehicles and a closed roadway. Together, they provide a 24/7 on-demand private mobility service without burdening the public with heavy upfront costs or annual system subsidies.

Meet the team:

The Operations Quality Manager will work with the Quality Lead to develop the Glydways Quality Management System and work with team leads throughout all disciplines to identify, document, and support implementation and review of quality policies, processes, and procedures in pursuit of Glydways’ ISO 9001 certification. This position is responsible for:

  • Collaborate with the Systems, Safety, and Security teams to establish processes compliant with regulatory requirements and industry best practices such as EN 50128, IEC 61508, ASCE 21-21, ISO 5055, ISO 25010, ISO 15504, etc.
  • Establish configuration management systems and processes to support design, documentation, inventory management, and traceability throughout the development lifecycle from prototyping to production intent
  • Work with cross-functional teams to play a critical role in complex system development, and definition of the organizational constraints.
  • Work with leadership across the organization to establish the organizational quality policies necessary, including Human Resources, Facilities Management, Product Engineering, and Project Management..
  • Perform the analyses, continuous improvement, and execution of strategic plans to achieve performance targets as they relate to transit safety and quality assurance
  • Work with all team members to gain a deep understanding of all functions of the Glydways system and define the quality assurance and quality control strategies necessary for all the systems and subsystems, including vendor management, according to regulatory and functional safety standards.

Roles & Responsibilities:

  • Support defining and maintaining the Glydways Quality Management system and policies
  • Support establishing organizational training to the QMS and working with process and procedure owners to define team training needs and reinforce behaviors
  • Support organizing and leading the audit of activities against the planned processes and procedures;
  • Support defining and implementing the plan for soliciting feedback and revision of quality processes and procedures, including training personnel on the revisions;
  • Support the effort for identification, planning, organization, tracking, and documentation of all necessary quality activities throughout the project and product development lifecycles, including hardware, software, and integration quality activities both internally and at vendors
  • Derive quality requirements for different levels of the engineering in system, hardware and software;

Knowledge, Skills and Abilities:

  • Bachelor’s degree in Relevant STEM field or equivalent experience.
  • Minimum 3+ years of experience working as a quality engineer or higher in an industry with highly regulated functional safety, system safety, or safety engineering applications, especially with safety-related software quality assurance
  • Ability to demonstrate a proven track record of successfully working with large, complex teams in a results oriented environment
  • Ability to plan, document, train, and revise quality processes and perform audits of those processes for multidisciplinary organizations that produce complex technological solutions
  • This position requires excellent written and oral communication proficiency in conjunction with organization skills necessary to achieve consensus within diverse multi-disciplined teams.

Glydways provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.