People Matter

Product Design Manager, UX Paper Cuts



Product, Design
Posted on Thursday, September 7, 2023

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An overview of the role

We're looking for a Product Design Manager (PDM) to lead our UX Paper Cuts Team of 2 (soon to be 4) Product Designers. The UX Paper Cuts team is a small team responsible for identifying and fixing small, but impactful usability issues in the GitLab product. It's more than just small changes that leave a big impact. As the team is closely connected with the Design System, the team can add new components or refine existing components and assist with component migrations to expand their coverage across the entire product.

The team's priorities are pretty fluid and adapt to business priorities. They plan in themes for at least 2-3 milestones in advance. The themes target a particular area of the product to give a more meaningful and impactful feeling of change to our users. Because the designers work in Merge Requests (MR's) and outside of stage group prioritisation, they can move quickly to get changes out to users. It's a highly autonomous team where the Designers are empowered to pick up any small changes they want to take on.

Here are some links to learn more:

What you'll do

  • Lead, support and grow the Designers in your team.
  • Build a strong understanding of the end-to-end GitLab product
  • Help bridge the UX Paper Cuts team closely with the Foundations team (and partner on initiatives).
  • Continue the awareness generation across the company of the successes of the team.
  • Sense business priorities and align the team to them.

What you'll bring

  • Experience leading a group of Designers who work on complex products.
  • A clear philosophy about how to successfully hire and manage remote design teams.
  • Experience working in both start-up and enterprise environments.
  • Experience writing CSS/HTML and be comfortable working in git
  • Proficiency with pre-visualisation software like Figma or Sketch
  • Strong collaboration skills

About the team

The term "paper cut" refers to a small, seemingly insignificant problem that can cause annoyance or frustration for users. When considered as a collective, these problems can reduce the overall impression users have of the product.

The UX Paper Cuts team continuously improves the user experience by creating merge requests to address these small issues. By focusing on small details, the team helps create a more polished and user-friendly interface, leading to increased user satisfaction, engagement, and, ultimately, a more successful product.

How GitLab will support you

How GitLab will support you

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

The base salary range for this role’s listed level is currently for residents of listed locations only. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
Colorado/Washington pay range
$128,800$248,400 USD
California/New York/New Jersey pay range
$128,800$276,000 USD

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

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GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.